This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by region. Key market trends and market drivers and restraints are also discussed for each region. Trends are examined in terms of contact center model, verticals as well as by country serviced. Labour trends in terms of salary are also listed.
Assessment of Contact Center Market CY 2010
- Assessment of the Contact Center Market CY 2010
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This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by region. Key market trends and market drivers and restraints are also discussed for each region. Trends are examined in terms of contact center model, verticals as well as by country serviced. Labour trends in terms of salary are also listed.
| Deliverable Type | Market Research |
|---|---|
| No Index | Yes |
| Podcast | No |
| Industries | Information Technology |
| WIP Number | P4CB-01-00-00-00 |
| Is Prebook | No |
Assessment of Asia Pacific Contact Center Market CY2010
Assessment of Asia Pacific Contact Center Market CY2010
Assessment of Asia Pacific Contact Center Market CY2010
RELEASE DATE
02-Feb-2011
02-Feb-2011
REGION
Asia Pacific
Asia Pacific
Deliverable Type
Market Research
Market Research
Research Code: P4CB-01-00-00-00
SKU: IT02298-EU-MR_12053
$18,000.00
In stock
SKU
IT02298-EU-MR_12053