The enticement to cut costs, improve quality and focus on their core competency is driving companies to outsource non-core business processes to third party service providers. These third party providers leverage on their low cost structures, process expertise and resources to deliver these business benefits. Business Process Outsourcing (BPO) is fast emerging as the next big wave of globalization. In this Market Insight, Frost & Sullivan examines the BPO market landscape, drivers and restraints to adoption, and current market trends. Furthermore, we have outlined best practices to help companies derive the most from BPO, beyond mere cost cutting - to transform service-oriented cost centers into growth-oriented profit centers.