Introduction

• Executive Summary
• Overview
• Definitions
• Scope and Research Methodology

Market Overview

• State of the Market
• Market Engineering Measurements
• Industry Challenges
• Market Trends
• Technology Trends

Total Market Analysis

• Market Drivers
• Market Restraints
• Market Forecasts
• Pricing Analysis
• Market Analysis Overview
• Competitive Analysis

Segment Analysis

• Introduction to Segment Analysis
• Traditional (TDM-Based) Business Telephony Market
• IP Systems Market
• IP Terminals

Market Analysis by Geographic Region

• United Kingdom
• Germany
• France
• Benelux
• Nordics
• Italy
• Spain
• Eastern Europe (including Russia and CIS)
• Rest-of-Europe

Company Profiles

• 3Com Corp.
• Aastra Technologies Ltd.
• Alcatel-Lucent
• Avaya Inc.
• Cisco Systems Inc.
• Ericsson
• Interactive Intelligence
• Mitel Networks Corp.
• NEC Philips Unified Solutions
• Nortel Networks
• ShoreTel Inc.
• Siemens Enterprise Communications Ltd.
• Toshiba Business Communication Division

Summary

• Conclusions and Recommendations