Frost Radar in the Global Enterprise Desktop Phone Market
Published on: 12-Dec-2019 | SKU: TE03911-GL-MR_23871

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Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively address emerging challenges and opportunities.

The research and analysis is the foundation of the Frost Radar, a robust analytical tool that benchmarks companies’ innovation focus and growth performance in a given market. The dynamic solution offers frequent rating and positioning of companies that are agitating, contending or revolutionizing the industry

Frost Radar in the enterprise desktop phone market evaluates global Time Division Multiplexing (TDM) and Internet Protocol (IP) desktop phone vendors that generate at least USD 15 million in annual revenues. Both independent endpoint vendors and enterprise communications and collaboration vendors offering a visible portfolio of enterprise endpoints are included. The analysis excludes desktop phone vendors that focus mainly on the small office/ home office (SOHO) segment.

The enterprise communications endpoints market is in a state of constant flux. Over the last two decades, the diversity and accessibility of communications devices and software endpoints has exponentially increased due to continuous rapid innovation. Today, enterprise communications endpoints encompass a wide variety of hardware-centric devices, as well as a gamut of software communications and collaboration services.

Despite the mature stage of the desktop phone market, claims of the “death” of the IP desktop phone are far from reality. Even with the wide variety of endpoints in today’s workspaces, Frost & Sullivan research shows that business desktop phones continue to be used by a considerable 92.0% of the world’s business users. This translates to an estimated installed base of 480.8 million desktop phones , of which 283.8 million are TDM desktop phones and 196.9 million are IP desktop phones. Yet, technology usage habits have dramatically changed. More business workers are diversifying the tools they use to communicate and collaborate with others, particularly with respect to mobile phones and software services. However, desk sets are still seen by many professionals as the most reliable, convenient, secure and easy way to have business conversations.

In 2018, circa 24.5 million enterprise IP phones and 2.7 million TDM phones were shipped globally.

The global enterprise desktop phone market is made of more than 50 vendors of TDM and IP desktop phones. Some are independent enterprise endpoint vendors, while others offer devices as part of their larger enterprise communications and collaboration portfolio.

Frost & Sullivan’s first global enterprise desktop phone market Radar delivers an analysis of 14 of the largest desktop phone vendor today including: Alcatel-Lucent Enterprise (ALE), AudioCodes, Avaya, Cisco, Grandstream, Huawei, Mitel, NEC, Panasonic, Poly, Samsung, Snom, Unify, and Yealink.

Author: Alaa Saayed

Industry Overview

Industry Overview (continued)

Industry Overview (continued)

Industry Overview (continued)

Industry Overview (continued)

The Frost RADAR®

Frost Radar—Description of Companies Plotted

Frost Radar—Description of Companies Plotted (continued)

Alcatel-Lucent Enterprise (ALE)

AudioCodes

Avaya

Cisco

Grandstream

Huawei

Mitel

NEC

Panasonic

Poly

Samsung

Snom

Unify

Yealink

The Last Word—Key Takeaways

Legal Disclaimer

Frost Radar—2 Major Indices, 10 Analytical Ingredients, 1 Platform

Frost Radar—2 Major Indices, 10 Analytical Ingredients, 1 Platform (continued)

Frost Radar—C2A

Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform

Growth Index

Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.

  • Market Share (previous 3 years)
    This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years.
  • Revenue Growth (previous 3 years)
    This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™.
  • Growth Pipeline
    This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities.
  • Vision and Strategy
    This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision?
  • Sales and Marketing
    This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.

Innovation Index

Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.

  • INNOVATION SCALABILITY
    This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals.
  • RESEARCH AND DEVELOPMENT
    This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline.
  • PRODUCT PORTFOLIO
    This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue.
  • MEGATRENDS LEVERAGE
    This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline.
  • CUSTOMER ALIGNMENT
    This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.

Significance of Being on the Frost Radar™

Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.

  • GROWTH POTENTIAL
    Your organization has significant future growth potential, which makes it a Company to Action.
  • BEST PRACTICES
    Your organization is well positioned to shape Growth Pipeline™ best practices in your industry.
  • COMPETITIVE INTENSITY
    Your organization is one of the key drivers of competitive intensity in the growth environment.
  • CUSTOMER VALUE
    Your organization has demonstrated the ability to significantly enhance its customer value proposition.
  • PARTNER POTENTIAL
    Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.

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Impacting your company's future growth potential.

Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively address emerging challenges and opportunities. The research and analysis is the foundation of the Frost Radar, a robust analytical tool that benchmarks companies’ innovation focus and growth performance in a given market. The dynamic solution offers frequent rating and positioning of companies that are agitating, contending or revolutionizing the industry Frost Radar in the enterprise desktop phone market evaluates global Time Division Multiplexing (TDM) and Internet Protocol (IP) desktop phone vendors that generate at least USD 15 million in annual revenues. Both independent endpoint vendors and enterprise communications and collaboration vendors offering a visible portfolio of enterprise endpoints are included. The analysis excludes desktop phone vendors that focus mainly on the small office/ home office (SOHO) segment. The enterprise communications endpoints market is in a state of constant flux. Over the last two decades, the diversity and accessibility of communications devices and software endpoints has exponentially increased due to continuous rapid innovation. Today, enterprise communications endpoints encompass a wide variety of hardware-centric devices, as well as a gamut of software communications and collaboration services. Despite the mature stage of the desktop phone market, claims of the “death” of the IP desktop phone are far from reality. Even with the wide variety of endpoints in today’s workspaces, Frost & Sullivan research shows that business desktop phones continue to be used by a considerable 92.0% of the world’s business users. This translates to an estimated installed base of 480.8 million desktop phones , of which 283.8 million are TDM desktop phones and 196.9 million are IP desktop phones. Yet, technology usage habits have dramatically changed. More business workers are diversifying the tools they use to communicate and collaborate with others, particularly with respect to mobile phones and software services. However, desk sets are still seen by many professionals as the most reliable, convenient, secure and easy way to have business conversations. In 2018, circa 24.5 million enterprise IP phones and 2.7 million TDM phones were shipped globally. The global enterprise desktop phone market is made of more than 50 vendors of TDM and IP desktop phones. Some are independent enterprise endpoint vendors, while others offer devices as part of their larger enterprise communications and collaboration portfolio. Frost & Sullivan’s first global enterprise desktop phone market Radar delivers an analysis of 14 of the largest desktop phone vendor today including: Alcatel-Lucent Enterprise (ALE), AudioCodes, Avaya, Cisco, Grandstream, Huawei, Mitel, NEC, Panasonic, Poly, Samsung, Snom, Unify, and Yealink. Author: Alaa Saayed
More Information
Deliverable Type Frost Radar
No Index No
Podcast No
Author Alaa Saayed
Industries Telecom
WIP Number K44A-01-00-00-00
Is Prebook No
GPS Codes 9705-C1,9610,9656

Frost Radar in the Global Enterprise Desktop Phone Market

TelecomFrost Radar in the Global Enterprise Desktop Phone Market

A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines

RELEASE DATE
12-Dec-2019
REGION
Global
Deliverable Type
Frost Radar
Research Code: K44A-01-00-00-00
SKU: TE03911-GL-MR_23871
AvailableYesPDF Download
$4,950.00
In stock
SKU
TE03911-GL-MR_23871