The global calibration and repair services market is anticipated to reach $3,996.9 million by 2024, driven by customers’ increasing concern about quality, greater adoption of these services in the aerospace and defense and life sciences industries, and tightening regulations imposed by authorities across the world. The instruments used require diligent calibration services to ensure the precision and reliability of the test equipment, which is critical to support their operation. Consequently, calibration at regular intervals is needed.
The introduction of Industrial Internet of Things (IoT)-related technologies has increased demand for solutions that improve operational efficiency and reduce machine failure. End users want remote monitoring of and analytics for every instrument and piece of equipment, which will increase demand for the calibration and repair of connected assets. Calibration and repair service providers are expected to combine asset management software with calibration services to meet customers’ needs in digitally mature end markets. This trend is likely to increase the renewability of calibration and repair service contracts and boost recurring revenue.
However, the global COVID-19 pandemic has adversely impacted the market. As end markets began recovering, at least in developed economies, demand began to increase for calibration and repair services. Nonetheless, the consumer electronics, industrial, and communications end markets will have a slower recovery (1–3 years) when compared to the life sciences, automotive, and non-commercial aerospace sectors in regard to attaining pre-COVID-19 pandemic growth rates.
In a field of more than 50 industry participants, Frost & Sullivan independently plotted the top 15 companies in this Frost Radar™ analysis: Keysight Technologies, Trescal, Tektronix Inc., METTLER TOLEDO, Instron Ltd, Enders + Hauser (E + H), Anritsu Corporation, Mitutoyo, Rohde & Schwarz GmbH & Co. KG, Transcat, SIMCO Electronics, MKS Instruments, Bharat Electronics Limited (BEL), National Instruments (NI), and SGS. Although other companies are competing or have recently entered the market, Frost & Sullivan has identified these 15 as the market powerhouses based on their revenue for the 2017–2020 period.
The Frost Radar™ reveals the market positioning of each company using its Growth and Innovation scores as highlighted in the Frost Radar™ methodology. The document presents competitive profiles on each of the companies based on their strengths, opportunities, and market positioning. We discuss strategic market imperatives and the competitive environment that vendors operate in as well as make recommendations for each provider to spur growth.
Author: Prabhu Karunakaran

Strategic Imperative
Growth Environment
Frost Radar™: Global Calibration and Repair Services Market
Frost Radar™: Competitive Environment
Frost Radar™: Competitive Environment (continued)
Anritsu Corporation
Bharat Electronics Limited (BEL)
Enders + Hauser
Instron, Ltd.
Keysight Technologies
METTLER TOLEDO
Mitutoyo
MKS Instruments
National Instruments (NI)
Rohde & Schwarz
SGS
SIMCO Electronics
Tektronix, Inc.
Transcat
Trescal
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Frost Radar™: Benchmarking Future Growth Potential
Frost Radar™: Benchmarking Future Growth Potential
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Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform
Growth Index
Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.
- Market Share (previous 3 years)
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This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision? - Sales and Marketing
This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.
Innovation Index
Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.
- INNOVATION SCALABILITY
This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals. - RESEARCH AND DEVELOPMENT
This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline. - PRODUCT PORTFOLIO
This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue. - MEGATRENDS LEVERAGE
This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline. - CUSTOMER ALIGNMENT
This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.
Significance of Being on the Frost Radar™
Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.
- GROWTH POTENTIAL
Your organization has significant future growth potential, which makes it a Company to Action. - BEST PRACTICES
Your organization is well positioned to shape Growth Pipeline™ best practices in your industry. - COMPETITIVE INTENSITY
Your organization is one of the key drivers of competitive intensity in the growth environment. - CUSTOMER VALUE
Your organization has demonstrated the ability to significantly enhance its customer value proposition. - PARTNER POTENTIAL
Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.
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| Deliverable Type | Frost Radar |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Kiran Unni |
| Industries | Test and Measurement Instrumentation |
| WIP Number | K4A8-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9404-A5,9594,9403,99FA,9593 |
Frost Radar™: Global Calibration and Repair Services Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
31-Mar-2021
Global
Frost Radar
