The COVID-19 pandemic has revealed that many healthcare organizations have neither the agility and business continuity programs nor the technologies needed to support them during a crisis. Consequently, some have been forced to act on cloud and digital transformation strategies they had been delaying. The cloud has been critical in helping healthcare providers respond to the pandemic and prepare for future disruptions.
Cloud service providers have been strengthening their partner programs by reinforcing and increasing collaborations with independent software vendors (ISVs), system integrators (SIs), cloud managed service providers (MSPs), and telecommunications and network service providers. Industry convergence has intensified, with growing demand for edge computing and 5G networks and the need for differentiation throughout the industry.
Competitive intensity is on the rise with several new companies having launched cloud offerings and forcing market share changes in 2021. This activity will continue to evolve in the next 2 to 3 years, necessitating continual innovation and value-based services from cloud service providers to meet healthcare consumers’ various demands.
Healthcare cloud market participants must create a robust pipeline that accounts for strategic imperatives tied to a pandemic-disrupted world and empowers healthcare organizations with cloud-native digital tools and capabilities, such as secured data compute and storage, data interoperability, and networking.
The ability to offer customized, cloud-based implementation of infrastructure and platforms tailored to each healthcare environment to enable personalized care, patient monitoring, health data interoperability, and clinical analytics (AI/ML) is emerging as a competitive requirement. As cloud infrastructure is becoming increasingly commoditized, service providers have been investing in differentiating themselves through up-the-stack solutions (e.g., IaaS and PaaS), value-add services (e.g., professional and managed cloud services), acquisitions, and industry-specific solutions (e.g., healthcare and Internet of Things).
In a field of more than 50 global healthcare cloud industry participants, Frost & Sullivan independently plotted the top 12 infrastructure and platform cloud infrastructure and platform service providers in this Frost Radar™ analysis.
The Frost Radar™ features Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), IBM Cloud, Oracle Cloud Infrastructure (OCI), Fujitsu, Rackspace Technology, Salesforce, SAP Business Technology Platform (SAP BTP), VMware, Cisco, and OutSystems. While more than a dozen smaller companies either are exploring the market or have recently entered it, Frost & Sullivan has identified these 12 as the market powerhouses.
The Radar™ reveals the market positioning of each company using its Growth and Innovation scores as highlighted in the Frost Radar™ methodology. The document presents competitive profiles on each company based on its strengths, opportunities, and market positioning. We discuss strategic market imperatives and the competitive environment that vendors operate in as well as make recommendations for each provider to spur growth.
Author: Rishi Pathak

Strategic Imperative
Strategic Imperative (continued)
Growth Environment
Frost Radar™: Enterprise Health Cloud Infrastructure and Platform Services
Frost Radar™: Competitive Environment
Frost Radar™: Competitive Environment (continued)
Frost Radar™: Competitive Environment (continued)
Frost Radar™: Competitive Environment (continued)
Amazon Web Services (AWS)
Cisco
Fujitsu
Google Cloud Platform (GCP)
IBM Cloud
Microsoft Azure
OutSystems
Oracle Cloud Infrastructure (OCI)
Rackspace Technology
Salesforce
SAP Business Technology Platform (SAP BTP)
VMware
Strategic Insights
Significance of Being on the Frost Radar™
Frost Radar™ Empowers the CEO’s Growth Team
Frost Radar™ Empowers Investors
Frost Radar™ Empowers Customers
Frost Radar™ Empowers the Board of Directors
Frost Radar™: Benchmarking Future Growth Potential
Frost Radar™: Benchmarking Future Growth Potential
Legal Disclaimer
Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform
Growth Index
Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.
- Market Share (previous 3 years)
This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years. - Revenue Growth (previous 3 years)
This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™. - Growth Pipeline
This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities. - Vision and Strategy
This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision? - Sales and Marketing
This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.
Innovation Index
Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.
- INNOVATION SCALABILITY
This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals. - RESEARCH AND DEVELOPMENT
This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline. - PRODUCT PORTFOLIO
This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue. - MEGATRENDS LEVERAGE
This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline. - CUSTOMER ALIGNMENT
This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.
Significance of Being on the Frost Radar™
Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.
- GROWTH POTENTIAL
Your organization has significant future growth potential, which makes it a Company to Action. - BEST PRACTICES
Your organization is well positioned to shape Growth Pipeline™ best practices in your industry. - COMPETITIVE INTENSITY
Your organization is one of the key drivers of competitive intensity in the growth environment. - CUSTOMER VALUE
Your organization has demonstrated the ability to significantly enhance its customer value proposition. - PARTNER POTENTIAL
Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.
Speak directly with our analytics experts for tailored recommendations.
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Frost Radar |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Dr. Rishi Pathak |
| Industries | Healthcare |
| WIP Number | K6DD-01-00-00-00 |
| Keyword 1 | Enterprise Health Cloud Infrastructure and Platform Services |
| Keyword 2 | Healthcare Cloud Infrastructure Market |
| Keyword 3 | Healthcare cloud market |
| Is Prebook | No |
| GPS Codes | 9600-B1,9612-B1,9705-C1,9658,9A4B-B1,9611-B1,9614-B1,9627-B1 |
Frost Radar™: Global Enterprise Health Cloud Infrastructure and Platform Services, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
01-Feb-2022
Global
Frost Radar
