A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
30-Oct-2020
North America
Frost Radar
The North American commercial vehicle (CV) contract maintenance market comprises several types of participants that offer contract maintenance solutions to fleets, including dedicated fleet maintenance companies, dealerships, leasing and rental companies, and fleet management companies. However, this Frost & Sullivan Radar™ focuses only on dedicated fleet maintenance companies that specialize in the provision of vehicle maintenance services in North America.
Frost & Sullivan has evaluated dedicated fleet maintenance companies that are active participants in the North American CV contract maintenance market. The top 8 companies are plotted on the Radar™ (based on a comprehensive list of parameters). Frost & Sullivan estimates that the market will attain sustainable growth through the contribution of different stakeholders.
The companies featured in this Radar™ are Amerit Fleet Solutions, Dickinson Fleet Services, Johnson & Towers, First Vehicle Services, Vehicare, Paulding Commercial Vehicles, ON-SITE Fleet Service, and Fremont Contract Carriers, Inc. While more than a few dozen small companies compete in the market, Frost & Sullivan has identified these 8 companies as the powerhouses.
In general, the North American CV contract maintenance market is a slow-growing one, and its technology landscape is constantly changing. Certain application-specific challenges, including the lack of advanced maintenance technologies to address technologically advanced trucks, flexible contract terms and durations, customer-centric payment models, and limited accessibility to and availability of maintenance infrastructure and personnel, are crucial and must be addressed quickly. However, the market holds substantial growth potential for the long term, and it is expected to witness enhanced growth due to its low-cost appeal to fleets.
Author: Mugundhan Deenadayalan

Strategic Imperative
Strategic Imperative (continued)
Growth Environment
Frost Radar™: North American Commercial Vehicle Contract Maintenance Market
Frost Radar™: Competitive Environment
Frost Radar™: Competitive Environment (continued)
Amerit Fleet Solutions
Dickinson Fleet Services
Johnson & Towers
First Vehicle Services
Vehicare
Paulding Commercial Vehicles
ON-SITE Fleet Service
Fremont Contract Carriers, Inc.
Strategic Insights
Significance of Being on the Frost Radar™
Frost Radar™ Empowers the CEO’s Growth Team
Frost Radar™ Empowers Investors
Frost Radar™ Empowers Customers
Frost Radar™ Empowers the Board of Directors
Frost Radar™: Benchmarking Future Growth Potential
Frost Radar™: Benchmarking Future Growth Potential
Frost Radar™: Benchmarking Future Growth Potential
Legal Disclaimer
Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform
Growth Index
Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.
- Market Share (previous 3 years)
This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years. - Revenue Growth (previous 3 years)
This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™. - Growth Pipeline
This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities. - Vision and Strategy
This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision? - Sales and Marketing
This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.
Innovation Index
Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.
- INNOVATION SCALABILITY
This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals. - RESEARCH AND DEVELOPMENT
This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline. - PRODUCT PORTFOLIO
This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue. - MEGATRENDS LEVERAGE
This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline. - CUSTOMER ALIGNMENT
This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.
Significance of Being on the Frost Radar™
Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.
- GROWTH POTENTIAL
Your organization has significant future growth potential, which makes it a Company to Action. - BEST PRACTICES
Your organization is well positioned to shape Growth Pipeline™ best practices in your industry. - COMPETITIVE INTENSITY
Your organization is one of the key drivers of competitive intensity in the growth environment. - CUSTOMER VALUE
Your organization has demonstrated the ability to significantly enhance its customer value proposition. - PARTNER POTENTIAL
Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.
Speak directly with our analytics experts for tailored recommendations.
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- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Frost Radar |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Mugundhan Deenadayalan |
| Industries | Automotive |
| WIP Number | K4F0-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9800-A6,9813-A6,9B01-A6,9963-A6 |
