Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021
Published on: 10-Dec-2021 | SKU: AU02260-NA-MR_26064

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Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer.

Auto repair shops, detailers, customizers and accessory installers, and traditional service garages that have digitalized with the help of shop management systems have been able to more efficiently manage operations. Systems allow shop managers to schedule work for their employees, keep track of inventory, implement electronic vehicle inspections, and establish marketing and loyalty programs.

Independent shops are usually small operations with only a few workers. Shop management systems free up the repair teams to concentrate on their core mission. The systems also benefit customers, who can easily compare prices and schedule service online, monitor work status, and stay in communication with the attending technician via email or text message to explain problems in more detail or approve additional work.

The Frost Radar™ reveals the market positioning of companies in an industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology. The document presents competitive profiles on each of the companies in the Frost Radar™ based on their strengths, opportunities, and a small discussion on their positioning. Frost & Sullivan analyzes hundreds of companies in an industry and benchmarks them across 10 criteria on the Frost Radar™, where the leading companies in the industry are then positioned.

Author: Jagadesh Chandran

Strategic Imperative

Growth Environment

Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America

Frost Radar™: Competitive Environment

ALLDATA

Identifix Direct Shop

Mitchell 1 Manager SE

Mitchell RepairCenter

NAPA TRACS

Shopmonkey

Shop-Ware

Winworks

Strategic Insights

Significance of Being on the Frost Radar™

Frost Radar™ Empowers the CEO’s Growth Team

Frost Radar™ Empowers Investors

Frost Radar™ Empowers Customers

Frost Radar™ Empowers the Board of Directors

Frost Radar™: Benchmarking Future Growth Potential

Frost Radar™: Benchmarking Future Growth Potential

Legal Disclaimer

Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform

Growth Index

Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.

  • Market Share (previous 3 years)
    This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years.
  • Revenue Growth (previous 3 years)
    This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™.
  • Growth Pipeline
    This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities.
  • Vision and Strategy
    This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision?
  • Sales and Marketing
    This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.

Innovation Index

Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.

  • INNOVATION SCALABILITY
    This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals.
  • RESEARCH AND DEVELOPMENT
    This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline.
  • PRODUCT PORTFOLIO
    This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue.
  • MEGATRENDS LEVERAGE
    This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline.
  • CUSTOMER ALIGNMENT
    This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.

Significance of Being on the Frost Radar™

Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.

  • GROWTH POTENTIAL
    Your organization has significant future growth potential, which makes it a Company to Action.
  • BEST PRACTICES
    Your organization is well positioned to shape Growth Pipeline™ best practices in your industry.
  • COMPETITIVE INTENSITY
    Your organization is one of the key drivers of competitive intensity in the growth environment.
  • CUSTOMER VALUE
    Your organization has demonstrated the ability to significantly enhance its customer value proposition.
  • PARTNER POTENTIAL
    Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.

Have questions about this research or need deeper insights?
Speak directly with our analytics experts for tailored recommendations.
Purchase includes:
  • Report download
  • Growth Dialog™ with our experts

Growth Dialog™

A tailored session with you where we identify the:
  • Strategic Imperatives
  • Growth Opportunities
  • Best Practices
  • Companies to Action

Impacting your company's future growth potential.

Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detailers, customizers and accessory installers, and traditional service garages that have digitalized with the help of shop management systems have been able to more efficiently manage operations. Systems allow shop managers to schedule work for their employees, keep track of inventory, implement electronic vehicle inspections, and establish marketing and loyalty programs. Independent shops are usually small operations with only a few workers. Shop management systems free up the repair teams to concentrate on their core mission. The systems also benefit customers, who can easily compare prices and schedule service online, monitor work status, and stay in communication with the attending technician via email or text message to explain problems in more detail or approve additional work. The Frost Radar™ reveals the market positioning of companies in an industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology. The document presents competitive profiles on each of the companies in the Frost Radar™ based on their strengths, opportunities, and a small discussion on their positioning. Frost & Sullivan analyzes hundreds of companies in an industry and benchmarks them across 10 criteria on the Frost Radar™, where the leading companies in the industry are then positioned. Author: Jagadesh Chandran
More Information
Deliverable Type Frost Radar
No Index No
Podcast No
Author Jagadeesh Chandran
Industries Automotive
WIP Number K70F-01-00-00-00
Keyword 1 Passenger Cars and Light Commercial Vehicles
Keyword 2 Workshop Management Systems
Keyword 3 Industrial Vehicles market
Is Prebook No
GPS Codes 9800-A6,9801-A6

Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021

AutomotiveFrost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

RELEASE DATE
10-Dec-2021
REGION
North America
Deliverable Type
Frost Radar
Research Code: K70F-01-00-00-00
SKU: AU02260-NA-MR_26064
AvailableYesPDF Download
$4,950.00
In stock
SKU
AU02260-NA-MR_26064