This analysis aims to identify and present important trends in the healthcare industry as an end-user vertical for participants in the building industry and their impact on different segments of the building industry. The healthcare vertical is largely defined as public and private hospitals, aged care facilities, and small- and medium-sized facilities intended to preserve mental and physical health by preventing or treating illnesses through services offered by health professionals.
Frost & Sullivan identified two-pronged challenges that hospitals face, namely pain points in hospital business operations and hospital facilities. The top challenge under hospital business operations is overcrowding in hospitals, and the top challenge identified under hospital facilities is operating costs. Challenges from both sides can be inter-related and addressed collectively with the adoption of advanced building technologies. The top technologies identified include the Internet of Things and robotics, while key solutions come in the form of facility retrofit and technology adoption. This analysis also presents five top growth opportunities that are beneficial for the advancement of industry participants in both buildings and healthcare.
Author: Melvin Leong
The Impact of the Top 3 Strategic Imperatives on the Building Technologies and Services Industry
Disruptive Technologies
Why:
- The process of designing, operating, and maintaining the built environment is increasingly becoming digital.
- Companies are adopting the Internet of Things (IoT) and AI in building technologies and services.
- Industry participants that do not adapt digitally will be unable to compete at the highest levels.
Frost Perspective:
- The development of drones and robotics will revolutionize building technologies and services. Adjacent technologies include building information modeling (BIM) and digital twins, which the advancement of AI and machine learning (ML) support.
- Important areas that will adopt disruptive technologies include building energy management systems (BEMSs), digitized maintenance, and renewable energy integration.
Transformative Megatrends
Why:
- Major megatrends, such as urbanization and climate change, have revolutionized building technologies and services in the past decade.
- Decarbonization has emerged as the leading megatrend because stakeholders in the building sector aim to lower the built environment’s carbon footprint.
- In addition, climate change has compelled governments, organizations, and businesses to support decarbonization and sustainability efforts.
Frost Perspective:
- Significant development areas that support decarbonizing the built environment include heating, ventilation, and air conditioning systems; smart and green buildings; and advanced building automation.
- The above developments are important to reduce carbon emissions in buildings. Using more sustainable construction techniques will also support the decarbonization of buildings.
Innovative Business Models
Why:
- The emergence of digital solutions and heightened efforts to decarbonize and ensure sustainability in the building industry means industry participants must change their business models.
- Innovative business models will remain essential to successfully deploy disruptive technologies and increase the chances of reducing the effects of climate change.
Frost Perspective:
- The change in business models will raise competitiveness among industry participants. Business will need to be creative and adopt new operational-expenditure-driven ownership models for customers.
- New business models must cater to dynamic customer demands and demographics. In addition to being cost-sensitive, customers are increasingly tech-savvy and aware of climate change issues.
Scope of Analysis
| Geographic Coverage | North America (the United States and Canada); Europe (Western Europe, Central and Eastern Europe, and the Commonwealth of Independent States); Asia-Pacific (Asia, Australia, and New Zealand); and the rest of the world (the Middle East, Africa, and Latin America) |
| Study Period | 2023–2029 |
| Base Year | 2023 |
| Forecast Period | 2024–2029 for healthcare vertical; 2024 for buildings technologies and services |
| Monetary Unit | US dollars |
Frost & Sullivan broadly defines the building technologies and services industry (sometimes appearing as the buildings industry in this report) as products and services that include lighting, crucial building equipment, smart building management, facility management (FM), and construction management. The following slide provides details on these segments.
Because the study focuses on insights related to the healthcare vertical, it provides limited quantitative analysis (e.g., revenue forecast and companies’ market share of the building industry and its segments).
Segmentation
- Lighting
Light-emitting Diode (LED)
- Lighting Controls
- Smart Street Lighting and Lamp Poles
- Emergency Lighting
- Horticulture and Aquaculture Lighting
- Critical Building Equipment
- Low-voltage Switchgear (LVSG)
- Heating, Ventilation, and Air Conditioning (HVAC)
- Indoor Air Quality
- Fire Safety (Detection and Suppression)
- Electronic Security
- Elevators and Escalators
- Smart Building Management
- Building Automation System (BAS)
- BEMS
- Workplace Analytics
- FM
- Single Services
- Bundled Services
- Integrated Facility Management (IFM)
- Construction Management
- BIM and Digital Twins
- Construction Management Software
Growth Drivers
- The advancing and fast-changing technology landscape, especially digital-based solutions, is fostering innovative services and business models in the building industry.
- Major corporations and customers are becoming more aware of sustainability, pushing the providers of building technologies and services to offer energy-saving equipment and green building solutions.
- The renewed post-lockdown work culture is driving the adoption of creative workplace solutions, technologies, and advanced building automation that enhance occupants’ well-being.
- The demographic evolution of the general population and workforce is reshaping occupancy and people-flow trends, creating demand for innovative building technologies and crowd solutions.
Growth Restraints
| Global economic uncertainty is affecting the building technologies and services industry, escalating material prices, construction costs, and financial constraints. |
| Inflexible building codes and regulations are hindering the accelerated adoption of advanced building technologies in the industry. |
| The shortage of skilled employees, such as engineers, architects, and facility managers, may compromise the advancement of digitalization in building technologies and services. |
Revenue Forecast by Segment

Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Building Technologies and Services Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Top Challenges for the Healthcare Vertical
Top Technologies and Solutions for Challenges in the Healthcare Vertical
Top Growth Opportunities
Scope of Analysis
Segmentation
Growth Metrics
Growth Drivers
Growth Restraints
Revenue Forecast by Segment
Revenue Forecast by Segment (continued)
Revenue Forecast by Segment (continued)
Revenue Forecast by Segment (continued)
Revenue Forecast by Segment (continued)
Top 3 Strategic Imperatives—Disruptive Technologies
Top 3 Strategic Imperatives—Transformative Megatrend
Top 3 Strategic Imperatives—Innovative Business Models
Hospital Revenue
Hospital Revenue (continued)
Number of Hospitals and Hospital Beds
Healthcare IoT
Healthcare IoT (continued)
Medical Service Robotics
Overall Global Hospital Evolution
Two-pronged Challenges
Challenges for Hospitals
Solutions to Challenges in Hospitals
Technology in Hospitals—End-user Perspectives on Their Importance
Technology in Hospitals—End-user Perspectives on Benefits
Technology and Application Focus in Hospitals
Opportunities to Address Unmet Needs
Overall Recommendation
Smart Building Management—Revenue Metrics
Smart Building Management—Perspective on BEMS
Smart Building Management—Perspective on BAS
Smart Building Management—Perspective on Workplace Analytics
Critical Building Equipment—Revenue Metrics
Critical Building Equipment—Perspective on HVAC
Critical Building Equipment—Perspective on LVSG and Fire Safety
Lighting—Revenue Metrics
Lighting—Perspective on All Lighting
Construction Management and FM—Revenue Metrics
Construction Management—Perspective on BIM and Digital Twin
FM—Perspective on All FM
Definitions
Definitions (continued)
Definitions (continued)
Case Study—Smart Hospital Solutions: Siemens
Case Study—Hospital Workflow Solutions: Artisight
Case Study—Smart HVAC System in Hospitals: ABB
Growth Opportunity 1: Technology Advisory for Hospitals
Growth Opportunity 1: Technology Advisory for Hospitals (continued)
Growth Opportunity 2: Partnership with Healthcare Industry Stakeholders
Growth Opportunity 2: Partnership with Healthcare Industry Stakeholders (continued)
Growth Opportunity 3: Upgrading Hospital Digital Networks
Growth Opportunity 3: Upgrading Hospital Digital Networks (continued)
Growth Opportunity 4: Sustainability Planning for Hospitals
Growth Opportunity 4: Sustainability Planning for Hospitals (continued)
Growth Opportunity 5: Secured Hospital Automation and Controls
Growth Opportunity 5: Secured Hospital Automation and Controls (continued)
List of Exhibits
List of Exhibits (continued)
Legal Disclaimer
- Building Technologies and Services: Growth Drivers, Global, 2024–2029
- Building Technologies and Services: Growth Restraints, Global, 2024–2029
- Building Technologies and Services: Revenue Forecast by Segment, Global, 2023–2024
- Smart Building Management: Revenue Forecast, Global, 2023 and 2024
- Smart Building Management: Revenue Share by Subsegment, Global, 2024
- Critical Building Equipment: Revenue Forecast, Global, 2023 and 2024
- Critical Building Equipment: Revenue Share by Subsegment, Global, 2024
- Lighting: Revenue Forecast, Global, 2023 and 2024
- Lighting: Revenue Share by Subsegment, Global, 2024
- Construction Management: Revenue Forecast, Global, 2023 and 2024
- Construction Management: Revenue Share by Subsegment, Global, 2024
- Facility Management: Revenue Share by Subsegment, Global, 2024
- Facility Management: Revenue Forecast, Global, 2023 and 2024
- Hospital: Revenue Forecast, Global, 2023, 2024, and 2029
- Hospital: Revenue Forecast by Service, Global, 2023, 2024, and 2029
- Hospital: Revenue Share by Region, Global, 2023 and 2029
- Hospital: Number of Hospitals Forecast, Global, 2023, 2024, and 2029
- Hospital: Number of Hospital Beds Forecast, Global, 2023, 2024, and 2029
- Healthcare IoT: Revenue Forecast, Global, 2023, 2024, and 2029
- Healthcare IoT: Number of Healthcare IoT Connections, Global, 2023, 2024, and 2029
- Healthcare IoT: Revenue Share by Region, Global, 2023 and 2029
- Medical Service Robotics: Revenue Forecast, Global, 2023, 2024, and 2029
- Medical Service Robotics: Revenue Share by Region, Global, 2023 and 2029
- Building Technologies in Healthcare Vertical: Top Challenges Healthcare End Users Face, Global, 2023
- Smart Building Management: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024
- Smart Building Management: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029
- Critical Building Equipment: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024
- Critical Building Equipment: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029
- Lighting: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024
- Lighting: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029
- Construction Management and FM: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024
- Construction Management and FM: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029
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| Deliverable Type | Market Research |
|---|---|
| Author | Melvin Leong |
| Industries | Environment |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | Building Technologies |
| Keyword 2 | Healthcare Vertical |
| Keyword 3 | Facility Management |
| List of Charts and Figures | Building Technologies and Services: Growth Drivers, Global, 2024–2029~ Building Technologies and Services: Growth Restraints, Global, 2024–2029~ Building Technologies and Services: Revenue Forecast by Segment, Global, 2023–2024~ Smart Building Management: Revenue Forecast, Global, 2023 and 2024~ Smart Building Management: Revenue Share by Subsegment, Global, 2024~ Critical Building Equipment: Revenue Forecast, Global, 2023 and 2024~ Critical Building Equipment: Revenue Share by Subsegment, Global, 2024~ Lighting: Revenue Forecast, Global, 2023 and 2024~ Lighting: Revenue Share by Subsegment, Global, 2024~ Construction Management: Revenue Forecast, Global, 2023 and 2024~ Construction Management: Revenue Share by Subsegment, Global, 2024~ Facility Management: Revenue Share by Subsegment, Global, 2024~ Facility Management: Revenue Forecast, Global, 2023 and 2024~ Hospital: Revenue Forecast, Global, 2023, 2024, and 2029~ Hospital: Revenue Forecast by Service, Global, 2023, 2024, and 2029~ Hospital: Revenue Share by Region, Global, 2023 and 2029~ Hospital: Number of Hospitals Forecast, Global, 2023, 2024, and 2029~ Hospital: Number of Hospital Beds Forecast, Global, 2023, 2024, and 2029~ Healthcare IoT: Revenue Forecast, Global, 2023, 2024, and 2029~ Healthcare IoT: Number of Healthcare IoT Connections, Global, 2023, 2024, and 2029~ Healthcare IoT: Revenue Share by Region, Global, 2023 and 2029~ Medical Service Robotics: Revenue Forecast, Global, 2023, 2024, and 2029~ Medical Service Robotics: Revenue Share by Region, Global, 2023 and 2029~ Building Technologies in Healthcare Vertical: Top Challenges Healthcare End Users Face, Global, 2023~ Smart Building Management: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024~ Smart Building Management: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029~ Critical Building Equipment: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024~ Critical Building Equipment: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029~ Lighting: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024~ Lighting: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029~ Construction Management and FM: Revenue Share for Healthcare Vertical by Subsegments, Global, 2024~ Construction Management and FM: Revenue Forecast for Healthcare Vertical by Subsegments, Global, 2023, 2024, and 2029~ |
| Podcast | No |
| WIP Number | PFE3-01-00-00-00 |
Global Building Technologies and Services Growth Opportunities in the Healthcare Vertical
Providing Advanced Building Solutions and Services to Enhance Hospital Customer Experience is Key to Competitive Differentiation
31-Jul-2024
Global
Market Research
