For over two decades, healthcare systems across the globe have considered digitisation a priority and have invested heavily in eHealth systems. This has resulted in the extensive proliferation of several clinical and non-clinical information systems in healthcare organizations. These information systems are capable of handling structured content generated within the application framework; any unstructured content generated from external sources is excluded from the workflow due to lack of compatibility factors.
In a clinical context, while most electronic medical/health records (EMR/EHR) manage structured content, even the best systems cannot afford to manage unstructured data such as paper documents, faxes, images, photos, and rich multi-media data contents generated across the care setting. In a non-clinical context, ECM solutions complement administrative, operational, and financial information systems in a healthcare enterprise by allowing end users to efficiently aggregate, store, and manage diverse content generated across the enterprise.
Globally, healthcare organizations are struggling to manage patient data and relevant content in a structured format. A robust enterprise content management strategy can help healthcare organizations to streamline the complex process. Therefore, healthcare ECM is becoming crucial in a modern care setting to complement the shortcomings of existing EHR systems. The crucial need to securely access and analyse data along the patient’s care journey is driving demand for new-generation content management technology platforms.
Frost & Sullivan finds that on an average, a modern healthcare organization generates approximately 70–75% of unstructured content from existing clinical and non-clinical information systems. This unstructured content holds most of the critical patient data, which is either lost or omitted during electronic transactions, resulting in uncertainty about inefficient healthcare data management standards. Lack of healthcare content management strategies limits organizational access to valuable information and makes it difficult for clinicians to access the right information at the right time.
Furthermore, the healthcare industry will witness core ECM systems transitioning to enterprise content service platforms with the entire technology framework built around data to support many facets of enterprise content. The data-driven platform will be powered by smart APIs and web services to leverage advanced services such as artificial intelligence (AI), machine-learning (ML), deep-learning (DL), Big Data analytics and intelligent text-mining features for improved healthcare outcomes.
Frost and Sullivan’s new research report titled ‘Global Enterprise Content Management Market for Healthcare, Forecast to 2023’ provides a comprehensive analysis on the global ECM market for healthcare and outlines the competitive landscape, top predictions, global trends, and key growth opportunities. The report also discusses healthcare trends by region based on increasing interest in digital data management. In addition, this report presents information on important companies to keep track of, and lists both established and new enterprises, chosen by Frost & Sullivan’s analytical team.
Key Issues Addressed
- What are the key market trends and industry dynamics in the enterprise content management market for healthcare? What is the future potential for ECM solutions in healthcare?
- What is the current market scenario? How much growth is expected? Which are the major market segments? What will be the impact of external trends on each business segment?
- Who are the major participants in the global ECM market for healthcare? What are their solution and service offerings, product features, capabilities, and technical specifications?
- What is driving the ECM market for healthcare? What are the restraints impacting growth opportunities for ECM solutions in the global healthcare market?
- What are the important business model considerations for healthcare stakeholders and providers? Are there any unmet customer needs? Is there an untapped opportunity in this market?
- Are the existing ECM solutions offered by solution vendors meeting end-user needs? Does it require additional

Global ECM Market for Healthcare—4-Decade Perspective
Global ECM Market for Healthcare—4-Decade Perspective (continued)
Global Healthcare System—Current Status
Key Findings—Total ECM Market for Healthcare
Study Scope and Segmentation
Key Questions this Study will Answer
Enterprise Content Management for Healthcare—Definitions
Market Engineering Measurements
CEO’s Perspective
Key Findings
Key Findings—Geographic Outlook
Key Findings
Key Findings (continued)
Key Findings (continued)
Key Findings—Healthcare ECM Growth Indicators
Total ECM Market for Healthcare—Segment Maturity Curve
At the Point of Convergence—Enterprise Content Services Platform
Executive Summary—4 Big Predictions
ECM Transition to Enterprise Content Service Platforms
Next-Generation Healthcare Content Service Platform
Future of New-Generation Healthcare Content Services
Evolution of Enterprise Content Management Systems
Healthcare ECM—Product Features Adoption Curve
Analysis of Key in ECM Suite Product Features Required by Providers
Enterprise Imaging and Unified VNA Strategy
Enterprise Imaging and Key Benefits to Providers
Key Technology Enabler For a Holistic Patient View
Top 6 Trends for ECM Vendors in 2019
ECM Platform—Select Use Cases in the Healthcare Industry
Top 6 Factors Influencing Healthcare Content Management
Top Predictions—Healthcare ECM
Market Overview—Definitions
Market Overview—Segmentation
Market Overview—Segmentation (continued)
Key Market Segmentation by Solutions
Market Segmentation by Use Case and Applications
Hospital IT Ecosystem—Clinical and Non-clinical Information Systems
Geographical Opportunity Analysis for Healthcare ECM Systems
Industry Dynamics Impacting HCS Platform Market
EU-General Data Protection Regulation (EU-GDPR)
ECM Helping Providers Comply with EU-GDPR Regulations
Market Drivers
Drivers Explained
Market Restraints
Restraints Explained
Market Engineering Measurements
Forecast Assumptions and Definitions
Forecast Assumptions and Definitions (continued)
Revenue Forecast
Revenue Forecast Discussion
Percent Revenue Forecast by Region
Revenue Forecast by Region
Revenue Forecast Discussion
Pricing Analysis
Pricing Model
Healthcare ECM—Professional Service Contracts Trends
Global Demand Analysis
Demand Analysis Discussion
Competitive Market Structure
Detailed Vendor Segmentation
Detailed Vendor Segmentation—Description
Merger, Acquisition, and Partnership Assessment
Merger, Acquisition, and Partnership Assessment (continued)
More Global Healthcare ECM Vendors
Five Growth Opportunities Critical for Future Success
Strategic Business Imperatives for Success and Growth of Healthcare ECM Vendors
Percent Revenue Forecast by Product Offerings
Percent Revenue Forecast by Product Offerings (continued)
Market Engineering Measurements
Revenue Forecast
Market Engineering Measurements
Revenue Forecast
Percent Revenue Forecast by Software and Professional Services
Percent Revenue Forecast by Segment (continued)
Market Engineering Measurements
Revenue Forecast
Percent Revenue Forecast by Sub-segment
Percent Revenue Forecast by Sub-segment (continued)
On-premise ECM Software Sub-segment for Healthcare—Revenue Forecast
ECM Cloud Services Sub-segment for Healthcare—Revenue Forecast
Market Engineering Measurements
Revenue Forecast
Percent Revenue Forecast by Sub-segment
Percent Revenue Forecast by Sub-segment (continued)
ECM System Implementation and Maintenance Services Sub-segment—Revenue Forecast
ECM System Consulting and Support Services Segment Sub-Segment—Revenue Forecast
US Breakdown—ECM Market for Healthcare
ECM Market for Healthcare—Product Category Maturity
Revenue Forecast—ECM Market for Healthcare in North America
Revenue Forecast by Product Offerings—ECM Market for Healthcare in North America
Revenue Forecast by Software Product and Professional Services—ECM Market for Healthcare in North America
Revenue Forecast by Software Product Segment—ECM Market for Healthcare in North America
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast by Sub-segment
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast Discussion
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast Discussion (continued)
Europe Breakdown—ECM Market for Healthcare
ECM Market for Healthcare—Product Category Maturity
Revenue Forecast—ECM Market for Healthcare in Europe
Revenue Forecast by Region—ECM Market for Healthcare in Europe
Revenue Forecast by Product Offerings—ECM Market for Healthcare in Europe
Revenue Forecast by Software Product and Professional Services—ECM Market for Healthcare in Europe
ECM Software Product Licenses Segment for Healthcare—Revenue Forecast by Sub-Segment
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast by Sub-segment
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast Discussion
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast Discussion (continued)
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast Discussion (continued)
Asia-Pacific—ECM Market for Healthcare
ECM Market for Healthcare—Product Category Maturity
Revenue Forecast—ECM Market for Healthcare in APAC
Revenue Forecast by Region—ECM Market for Healthcare in APAC
Revenue Forecast by Product Offerings—ECM Market for Healthcare in APAC
Revenue Forecast by Software and Professional Services—ECM Market for Healthcare in APAC
ECM Software Product Licenses Segment for Healthcare—Revenue Forecast by Sub-Segment
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast by Sub-segment
ECM Systems Professional Services Segment for Healthcare—Revenue Forecast Discussion
Key Companies to Watch—Global
The Last Word—4 Big Predictions
Legal Disclaimer
List of Acronyms Used
Market Engineering Methodology
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Dinesh Kumar |
| Industries | Healthcare |
| WIP Number | MD0E-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9564-B1,9575-B1,9600-B1,9612-B1,99BC-B1 |
Global Enterprise Content Management Market for Healthcare, Forecast to 2023
Healthcare Digitisation, Paperless Drive in Hospitals, and Need for Information Governance Will Yield New Growth Opportunities for Healthcare Content Management Solutions
01-Apr-2019
North America
Market Research






