Manufacturing tasks are becoming increasingly complex—frontline workers must interact with multiple vertical systems on a daily basis and companies are finding it difficult to find and train suitable new workers. Additionally, an increasing number of small and medium-sized manufacturing companies are beginning their digital transformation. Many vendors that offered point solutions in augmented reality (AR), safety and risk management, learning, maintenance, remote collaboration, and field service spaces have realized the potential value of having frontline workers use a single pane of glass for all of their daily activities. This is giving the augmented connected worker (ACW) significant exposure across multiple industry verticals. The ACW market is currently experiencing a high wave of growth, which is expected to increase during the next five years.
This Frost & Sullivan analysis presents a segmentation of the ACW market by region and by industry type (process, hybrid, and discrete) manufacturing. The analysis examines 18 different end-user industries.
Revenue Forecast
The revenue forecast indicates a significant growth trajectory, with a CAGR of 31.1% from 2023 to 2030, starting from a base year revenue estimate of $956.3 million in 2023.

The Impact of the Top 3 Strategic Imperatives on the Augmented Connected Worker Industry
Industry Convergence
- Industrial augmented reality (AR) platforms in design and engineering, safety and risk management software, learning management apps, and productivity-focused mobile apps are evolving toward the augmented connected worker (ACW) concept.
- Vendors have identified the need for a holistic solution that serves as a single pane of glass for frontline workers rather than several disconnected point solutions.
Frost & Sullivan Perspective
- The convergence is ongoing, and the market has a good population of heterogeneous vendors.
- Frost & Sullivan predicts that vendors will transform into generalists that differentiate themselves in either a specific use case with extensive functionality, such as skills management, or in the technological stack of their solution, such as features, the ability to enable or optimize workflows, and the integrations with other systems.
Internal Challenges
- The manufacturing industry faces labor shortages, especially in Europe and the United States.
- Labor shortages are causing companies to look for solutions that help increase the productivity of their decreasing and less prepared workforce and attract new and qualified workers.
Frost & Sullivan Perspective
- ACW software is one of the most important pillars in solving the labor crisis. The software helps onboard new hires faster, expands the workforce's skills to allow more flexibility in production scheduling, standardizes work across multiple plants, and captures tribal knowledge to make it available to everyone.
- ACW will become crucial industrial software for most plants across manufacturing industries.
Competitive Intensity
- The unattended need for a single pane of glass in manufacturing operations causes several industries to converge into the ACW and paves the way for several start-ups to gain prominence.
- The market is full of venture capital (VC)-backed start-ups focusing solely on the ACW across various manufacturing industries.
Frost & Sullivan Perspective
- While vendors' most common competitors today are paper-based processes, intense competition will quickly emerge once the first-adopting industries become saturated.
- Frost & Sullivan predicts that vendors that do not adopt a proactive approach to their R&D and differentiation strategy will quickly lose their market presence.
Scope of Analysis
- This report will focus extensively on the ACW market following the previous definitions. The market includes tailored software platforms and application suites for at least one of the manufacturing end-user industries and offers at least 6 of the 9 crucial functionalities mentioned below. The analysis will exclude software solutions exclusively for field and customer services. Furthermore, the market includes related services such as consulting, integration, training, maintenance, and support.
- Owing to their specific use cases and because the same vendor does not typically sell hardware and software for the ACW, the report will include a separate analysis for hardware, which the market’s sizing will not include. Devices analyzed include smart glasses, AR/virtual reality (VR) headsets, smartwatches, and industrial mobile devices such as portable personal computers, handheld devices, and rugged smartphones.
- This report segments the global ACW market by offering (hardware, software, or services), industry type (process, hybrid, and discrete), and region. Process industries include oil and gas (O&G), chemicals, and metals and mining. Hybrid industries include food and beverage (F&B) and pharmaceuticals. Finally, discrete industries encompass automotive, aerospace and defense (A&D), industrial machinery and heavy equipment (IM & HE), and semiconductors and electronics.
- The report segments the global manufacturing execution systems (MES) market into the following regions: North America and Latin America (NALA), Europe, the Middle East, and Africa (EMEA), and Asia-Pacific (APAC). APAC includes China, India, Japan, South Korea, Southeast Asia, Australia and New Zealand (ANZ), and the rest of APAC. Europe refers to Germany, France, the United Kingdom, Italy, Scandinavia, the Commonwealth of Independent States (CIS), and the rest of Europe. NALA refers to Canada, the United States, and Latin America (LATAM).
Scope
| Scope Category | |
|---|---|
| Geographic Coverage | Global |
| Study Period | 2020–2030 |
| Base Year | 2023 |
| Forecast Period | 2024–2030 |
| Monetary Unit | US Dollars |
Segmentation by End-user Industry
Global ACW Market
Process Manufacturing
- O&G
- Chemicals
- Metals and mining
- Other process
- Water and wastewater treatment
- Power generation
- Utilities (gas, water, and power distribution)
- Hybrid Manufacturing
- F&B
- Pharmaceutical
- Other hybrids
- Consumer packaged goods
- Plastics
- Pulp and paper
- Construction materials (cement, concrete, bricks, glass, wood, and stone)
- Discrete Manufacturing
- IM & HE
- Automotive
- A&D
- Semiconductor and electronics (S&E)
- Other discrete
- Medical devices
- Biotech
Key Competitors
EMEA
- 4Industry
- ABB
- Augment IT
- AVEVA
- Azumuta
- Dassault Systèmes
- Glartek
- Hexagon
- Intoware
- LeanByte
- Oculavis
- Solvace
- Stryza
- SwipeGuide
- Taskimo
- TeamViewer
NALA
- Aatmunn
- Acadia
- AMA XpertEye
- Andonix
- ANVL
- Augmentir
- Canvas GFX
- Corvex Connect
- Covalent Networks
- Deephow
- Dozuki
- EON Reality
- Epsilon3
- Gemba Systems
- Help Lightning
- Honeywell
- Innovapptive
- L2L
- Librestream
- Mobideo Technologies
- Parsable
- Poka
- PTC
- QAD Redzone
- ScopeAR
- Squint
- SymphonyAI
- Tagtile
- Tulip
- VKS
- Webalo
APAC
- Maximul
- SafetyCulture

Why Is It Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Augmented Connected Worker Industry
Definition
Scope of Analysis
ACW Functionalities
ACW Functionalities (continued)
Segmentation by End-user Industry
Segmentation by Region
Key Competitors
AR, VR, and Mixed Reality (MR)
ACW and AI
The ACW’s Impact on UN Sustainable Development Goals
The ACW’s Impact on UN Sustainable Development Goals (continued)
ACW and Total Productive Maintenance (TPM)
Overlap/Integration with Other Systems
Moving to the Cloud
Benefits of the ACW
Benefits of the ACW (continued)
Hardware
Technological Enablers for AR and VR
Growth Metrics
Growth Drivers
Growth Restraints
Forecast Considerations
Revenue Forecast
Revenue Forecast by Region
Revenue Forecast by Industry Type
Revenue Forecast Analysis
Revenue Forecast Analysis (continued)
Pricing Trends and Forecast Analysis
Competitive Environment
Competitive Environment (continued)
Competitive Environment (continued)
Competitive Environment (continued)
Competitive Environment (continued)
Revenue Share
Revenue Share Analysis
Revenue Share Analysis (continued)
Revenue Share by Industry Type, Offering, and Region
Growth Metrics
Revenue Forecast—Process Manufacturing
Revenue Forecast by End-user Industry—Process Manufacturing
Forecast Analysis—Process Manufacturing
Growth Metrics
Revenue Forecast—Hybrid Manufacturing
Revenue Forecast by End-user Industry—Hybrid Manufacturing
Forecast Analysis—Hybrid Manufacturing
Growth Metrics
Revenue Forecast—Discrete Manufacturing
Revenue Forecast by End-user Industry—Discrete Manufacturing
Forecast Analysis—Discrete Manufacturing
Forecast Analysis—Discrete Manufacturing (continued)
Growth Metrics
Revenue Forecast—APAC
Revenue Forecast by Industry Type—APAC
Revenue Forecast by End-user Industry—APAC
Forecast Analysis
Growth Metrics
Revenue Forecast—NALA
Revenue Forecast by Industry Type—NALA
Revenue Forecast by End-user Industry—NALA
Forecast Analysis
Growth Metrics
Revenue Forecast—EMEA
Revenue Forecast by Industry Type—EMEA
Revenue Forecast by End-user Industry—EMEA
Forecast Analysis
Growth Opportunity 1: Become a Partner of Vertically Integrated Software Vendors
Growth Opportunity 1: Become a Partner of Vertically Integrated Software Vendors (continued)
Growth Opportunity 2: Become an ACW Generalist
Growth Opportunity 2: Become an ACW Generalist (continued)
Growth Opportunity 3: Enable Citizen Development
Growth Opportunity 3: Enable Citizen Development (continued)
Growth Opportunity 4: Prepare for AR Adoption
Growth Opportunity 4: Prepare for AR Adoption (continued)
Best Practices Recognition
Frost Radar
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
List of Exhibits (continued)
Legal Disclaimer
- ACW: Growth Metrics, Global, 2023
- ACW: Growth Drivers, Global, 2024–2030
- ACW: Growth Restraints, Global, 2024–2030
- ACW: Revenue Forecast, Global, 2020–2030
- ACW: Revenue Forecast by Region, Global, 2020–2030
- ACW: Revenue Forecast by Industry Type, Global, 2020–2030
- ACW: Revenue Share of Top Participants, Global, 2023
- ACW: Revenue Share by Offering, Global, 2023
- ACW: Revenue Share by Industry Type, Global, 2023
- ACW: Revenue Share by Region, Global, 2023
- ACW for Process Manufacturing: Growth Metrics, Global, 2023
- ACW for Process Manufacturing: Revenue Forecast, Global, 2020–2030
- ACW for Process Manufacturing: Revenue Forecast by End-user Industry, Global, 2020–2030
- ACW for Hybrid Manufacturing: Growth Metrics, Global, 2023
- ACW for Hybrid Manufacturing: Revenue Forecast, Global, 2020–2030
- ACW for Hybrid Manufacturing: Revenue Forecast by End-user Industry, Global, 2020–2030
- ACW for Discrete Manufacturing: Growth Metrics, Global, 2023
- ACW for Discrete Manufacturing: Revenue Forecast, Global, 2020–2030
- ACW for Discrete Manufacturing: Revenue Forecast by End-user Industry, Global, 2020–2030
- ACW: Growth Metrics, APAC, 2023
- ACW: Revenue Forecast, APAC, 2020–2030
- ACW: Revenue Forecast by Industry Type, APAC, 2020–2030
- ACW: Revenue Forecast by End-user Industry, APAC, 2020–2030
- ACW: Revenue Share by End-user Industry, APAC, 2023
- ACW: Growth Metrics, NALA, 2023
- ACW: Revenue Forecast, NALA, 2020–2030
- ACW: Revenue Forecast by Industry Type, NALA, 2020–2030
- ACW: Revenue Forecast by End-user Industry, NALA, 2020–2030
- ACW: Revenue Share by End-user Industry, NALA, 2023
- ACW: Growth Metrics, EMEA, 2023
- ACW: Revenue Forecast, EMEA, 2020–2030
- ACW: Revenue Forecast by Industry Type, EMEA, 2020–2030
- ACW: Revenue Forecast by End-user Industry, EMEA, 2020–2030
- ACW: Revenue Share by End-user Industry, EMEA, 2023
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| Deliverable Type | Market Research |
|---|---|
| Author | Agustin Fabris |
| Industries | Industrial Automation |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | Augmented Worker Market |
| Keyword 2 | Connected Worker Industry |
| Keyword 3 | Industrial Worker Augmentation |
| List of Charts and Figures | ACW: Growth Metrics, Global, 2023~ ACW: Growth Drivers, Global, 2024–2030~ ACW: Growth Restraints, Global, 2024–2030~ ACW: Revenue Forecast, Global, 2020–2030~ ACW: Revenue Forecast by Region, Global, 2020–2030~ ACW: Revenue Forecast by Industry Type, Global, 2020–2030~ ACW: Revenue Share of Top Participants, Global, 2023~ ACW: Revenue Share by Offering, Global, 2023~ ACW: Revenue Share by Industry Type, Global, 2023~ ACW: Revenue Share by Region, Global, 2023~ ACW for Process Manufacturing: Growth Metrics, Global, 2023~ ACW for Process Manufacturing: Revenue Forecast, Global, 2020–2030~ ACW for Process Manufacturing: Revenue Forecast by End-user Industry, Global, 2020–2030~ ACW for Hybrid Manufacturing: Growth Metrics, Global, 2023~ ACW for Hybrid Manufacturing: Revenue Forecast, Global, 2020–2030~ ACW for Hybrid Manufacturing: Revenue Forecast by End-user Industry, Global, 2020–2030~ ACW for Discrete Manufacturing: Growth Metrics, Global, 2023~ ACW for Discrete Manufacturing: Revenue Forecast, Global, 2020–2030~ ACW for Discrete Manufacturing: Revenue Forecast by End-user Industry, Global, 2020–2030~ ACW: Growth Metrics, APAC, 2023~ ACW: Revenue Forecast, APAC, 2020–2030~ ACW: Revenue Forecast by Industry Type, APAC, 2020–2030~ ACW: Revenue Forecast by End-user Industry, APAC, 2020–2030~ ACW: Revenue Share by End-user Industry, APAC, 2023~ ACW: Growth Metrics, NALA, 2023~ ACW: Revenue Forecast, NALA, 2020–2030~ ACW: Revenue Forecast by Industry Type, NALA, 2020–2030~ ACW: Revenue Forecast by End-user Industry, NALA, 2020–2030~ ACW: Revenue Share by End-user Industry, NALA, 2023~ ACW: Growth Metrics, EMEA, 2023~ ACW: Revenue Forecast, EMEA, 2020–2030~ ACW: Revenue Forecast by Industry Type, EMEA, 2020–2030~ ACW: Revenue Forecast by End-user Industry, EMEA, 2020–2030~ ACW: Revenue Share by End-user Industry, EMEA, 2023~ |
| Podcast | No |
| WIP Number | KA88-01-00-00-00 |
Growth Opportunities in the Augmented Connected Worker Sector, Global, 2023 2030
Internal Challenges are Driving Transformational Growth in Industrial Software
04-Sep-2024
Global
Market Research
