The Asia-Pacific (APAC) integrated facility management (IFM) market has experienced steady growth, primarily driven by developing economies. While mature markets have shown slower progress, the overall trend is positive.
Strong regulatory support, particularly from the public sector, and a growing emphasis on energy efficiency have fueled IFM adoption. However, several factors have hindered market development, including conservative end-user mindsets, a lack of clear guidelines, and a shortage of skilled personnel. In addition, the region's preference for single services, coupled with the reluctance of incumbent providers to invest in technology, has slowed progress.
The market landscape is particularly complex due to budget constraints in certain end-user segments and price competitiveness. Despite these challenges, regional and international IFM players still find the APAC market attractive. The demand for innovative, technologically advanced solutions benefits from increasingly complex FM services and the growing willingness—especially among mature end users—to invest in sustainable practices.
This Frost & Sullivan analysis examines the APAC FM market, covering market drivers, restraints, forecasts, trends, and the competitive landscape of the overall market. It also looks into the market dynamics for Malaysia, Indonesia, Singapore, Thailand, Vietnam, Philippines, Australia, New Zealand, Japan, South Korea, China, and India. The analysis period is 2021 to 2029, with 2023 being the base year. Finally, Frost & Sullivan has identified four key growth opportunities.
Author: Janice Wung
Revenue Forecast
The revenue estimate for the base year 2023 was $24.38 billion, with a compound annual growth rate (CAGR) of 10.4% projected for the study period from 2023 to 2029.
Revenue Forecast Analysis
- The IFM concept is relatively nascent in the Chinese market, with its adoption remaining confined primarily to MNCs operating in Tier I cities. This limited penetration is a consequence of several interrelated factors: a prevailing preference for traditional, fragmented outsourcing models; a lack of end-user awareness regarding the benefits of IFM; and a corresponding lack of proactive service provider offerings focused on integrated solutions. As a result, IFM represented a mere 2.3% share of the total outsourced FM market in 2023.
- However, the trajectory of the Chinese IFM market is poised for significant transformation. The nation’s robust appetite for technological innovation and a growing appreciation for technology-driven solutions will catalyze rapid growth in the sector.
- The favorable environment and the entry of global FM giants, such as JLL and CBRE, increase the awareness of IFM’s value proposition. The strategic alliance between Onewo and Cushman & Wakefield underscores the burgeoning interest in capturing a substantial share of the domestic IFM market.
- The realization of IFM’s full potential in China is contingent on the maturation of end-user preferences. The demand for integrated offerings will intensify as clients develop a deeper appreciation for sophisticated service solutions capable of driving operational efficiency, cost reduction, and energy optimization. China’s dynamic economic landscape, with rapid technological advancement and an appetite for innovation, provides a fertile ground for the expansion of IFM services.
Scope of Analysis
The Growth Opportunities in the Integrated Facility Management Market, Asia-Pacific, 2024–2029 report provides a comprehensive examination of the integrated facility management (IFM) sector within the Asia-Pacific region. This analysis focuses on the various services encompassed by facility management (FM) and the specific needs these services address.
Key Points of Analysis
The purpose of establishing a facility (such as a building, factory, warehouse, school, or hospital) is to meet specific operational needs.
- Facility management includes a range of services, including:
- Janitorial services
- Engineering services
- Security services
- Environmental services
- Landscaping services
The study specifically explores IFM as a subset of outsourced FM.
Competitive Environment
| Category | Details |
| Number of Competitors | 50–100 active IFM service providers |
| Competitive Factors | Performance, regional expertise, customer support, compliance, local relationships, pricing, technologies, industry focus |
| Key End-user Industry Verticals | Top two end users: commercial and public/infrastructur |
| Leading Competitors | Jones Lang LaSalle Incorporated (JLL), CBRE Group, Inc., Onewo Space-Tech Service Co., Ltd., ISS Facility Services Pte. Ltd., Downer Group (Spotless), AEON Delight Co., Ltd., BVG India Limited |
| Revenue Share of Top 7 Competitors (2023) | 36.4% |
| Other Notable Competitors | Shenzhen SDG Service Co., Ltd., Colliers International Group Inc., Savills Singapore Pte Ltd, Updater Services Ltd., Tenon Facility Management India Private Limited |
| Distribution Structure | Core services self-delivery with subcontracted support |
| Notable Mergers and Acquisitions (M&As) | March 2023: Atalian and OCS merged to create a new, leading international FM provider. April 2023: AEON Delight acquired Ask Maintenance Co., Ltd. April–May 2023: Colliers International acquired Greenstone Group Ltd and Craig & Rhodes Pty Limited. |
Revenue Forecast Analysis
- The IFM concept is relatively nascent in the Chinese market, with its adoption remaining confined primarily to MNCs operating in Tier I cities. This limited penetration is a consequence of several interrelated factors: a prevailing preference for traditional, fragmented outsourcing models; a lack of end-user awareness regarding the benefits of IFM; and a corresponding lack of proactive service provider offerings focused on integrated solutions. As a result, IFM represented a mere 2.3% share of the total outsourced FM market in 2023.
- However, the trajectory of the Chinese IFM market is poised for significant transformation. The nation’s robust appetite for technological innovation and a growing appreciation for technology-driven solutions will catalyze rapid growth in the sector.
- The favorable environment and the entry of global FM giants, such as JLL and CBRE, increase the awareness of IFM’s value proposition. The strategic alliance between Onewo and Cushman & Wakefield underscores the burgeoning interest in capturing a substantial share of the domestic IFM market.
- The realization of IFM’s full potential in China is contingent on the maturation of end-user preferences. The demand for integrated offerings will intensify as clients develop a deeper appreciation for sophisticated service solutions capable of driving operational efficiency, cost reduction, and energy optimization. China’s dynamic economic landscape, with rapid technological advancement and an appetite for innovation, provides a fertile ground for the expansion of IFM services.
The Impact of the Top 3 Strategic Imperatives on the Asia-Pacific Integrated Facility Management Industry
Internal Challenges
- Why: Many regional service providers, especially domestic firms, are hesitant to adopt innovative practices due to end-user resistance to change. This conservative mindset has resulted in the commoditization of services, leading to intensified price competition and stifling the rapid growth of the integrated facility management (IFM) industry. This trend is widespread across most markets in the Asia-Pacific region.
- Frost Perspective: To overcome these internal challenges, it is crucial for service providers to foster a culture of innovation and actively engage with end users to demonstrate the benefits of change. By addressing resistance and showcasing the value of advanced solutions, companies can differentiate themselves and escape the cycle of commoditization.
Transformative Megatrends
- Why: A significant shift in mindset among all stakeholders, from service providers to end users, is transforming the facility management (FM) landscape. The increasing focus on value-added services and the adoption of technology-based solutions are driving this change. The future of FM will depend on the industry's ability to embrace innovation and provide cutting-edge solutions that align with clients' evolving needs.
- Frost Perspective: Embracing transformative megatrends is essential for industry players to remain competitive. Companies that invest in technology and prioritize value-added services will not only meet current client demands but also anticipate future needs, positioning themselves as leaders in the evolving FM landscape.
Competitive Intensity
- Why: The Asia-Pacific region has experienced a notable shift towards sustainable building practices, particularly focusing on smart and energy-efficient designs. This movement is bolstered by government policies and corporate social responsibility initiatives, reshaping the competitive landscape in countries like Australia, Singapore, and Malaysia. Key players are actively seeking to acquire the necessary tools and skillsets to adapt to these changes.
- Frost Perspective: To thrive in an increasingly competitive environment, companies must prioritize sustainability and innovation in their service offerings. By aligning with government initiatives and societal expectations, firms can enhance their market position and appeal to environmentally conscious clients, ultimately driving growth in the integrated facility management sector.
Revenue Forecast


Scope of Analysis
Definition of FM
Definition of IFM End Users
Why Is It Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Asia-Pacific Integrated Facility Management Industry
Competitive Environment
Key Competitors
Key Competitors (continued)
Growth Metrics
Growth Drivers
Growth Drivers (continued)
Growth Restraints
Growth Restraints (continued)
Forecast Considerations
Revenue Forecast
Revenue Forecast Analysis
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Revenue Forecast Analysis by Industry Vertical (continued)
Revenue Forecast Analysis by Industry Vertical (continued)
Revenue Forecast by Country
Revenue Forecast Analysis by Country
Key 2024 FM Trends
Achieving Sustainability across the FM Value Chain
Revenue Share
Revenue Share Analysis
Revenue Share Analysis (continued)
Overview of Key IFM Market Participants
Overview of Key IFM Market Participants (continued)
Competitive Landscape Activities
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast by Industry Vertical Analysis
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Metrics
Revenue Forecast
Revenue Forecast Analysis
Insight into IFM versus Non-IFM
Revenue Forecast by Industry Vertical
Revenue Forecast Analysis by Industry Vertical
Growth Opportunity 1: Tech-enabled Facility Solutions for IFM Advancement
Growth Opportunity 1: Tech-enabled Facility Solutions for IFM Advancement (continued)
Growth Opportunity 2: Achieving Sustainability and Building Standard Compliance with IFM
Growth Opportunity 2: Achieving Sustainability and Building Standard Compliance with IFM (continued)
Growth Opportunity 3: Data Analytics to Support IFM Propositions
Growth Opportunity 3: Data Analytics to Support IFM Propositions (continued)
Growth Opportunity 4: Partnerships and Market Consolidation for IFM Expansion
Growth Opportunity 4: Partnerships and Market Consolidation for IFM Expansion (continued)
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
Legal Disclaimer
- IFM: Growth Metrics, APAC, 2023
- IFM: Growth Drivers, APAC, 2024–2029
- IFM: Growth Restraints, APAC, 2024–2029
- IFM: Revenue Forecast, APAC, 2021–2029
- IFM: Revenue Forecast by Industry Vertical, APAC, 2021–2029
- Commercial Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029
- Institutional Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029
- Public/Infrastructure Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029
- Industrial Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029
- IFM: Revenue Forecast by Region, APAC, 2021–2029
- IFM: Revenue Share of Top Participants, APAC, 2023
- IFM: Overview of IFM Market Participants, APAC, 2023
- IFM: Notable Market Activities, APAC, 2022–2023
- IFM: Growth Metrics, Malaysia, 2023
- IFM: Revenue Forecast, Malaysia, 2021–2029
- FM*: Revenue Forecast by IFM Type, Malaysia, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Malaysia, 2021–2029
- IFM: Growth Metrics, Indonesia, 2023
- IFM: Revenue Forecast, Indonesia, 2021–2029
- FM*: Revenue Forecast by IFM Type, Indonesia, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Indonesia, 2021–2029
- IFM: Growth Metrics, Singapore, 2023
- IFM: Revenue Forecast, Singapore, 2021–2029
- FM*: Revenue Forecast by IFM Type, Singapore, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Singapore, 2021–2029
- IFM: Growth Metrics, Thailand, 2023
- IFM: Revenue Forecast, Thailand, 2021–2029
- FM*: Revenue Forecast by IFM Type, Thailand, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Thailand, 2021–2029
- IFM: Growth Metrics, Vietnam, 2023
- IFM: Revenue Forecast, Vietnam, 2021–2029
- FM*: Revenue Forecast by IFM Type, Vietnam, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Vietnam, 2021–2029
- IFM: Growth Metrics, Philippines, 2023
- IFM: Revenue Forecast, Philippines, 2021–2029
- FM*: Revenue Forecast by IFM Type, Philippines, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Philippines, 2021–2029
- IFM: Growth Metrics, Australia, 2023
- IFM: Revenue Forecast, Australia, 2021–2029
- FM*: Revenue Forecast by IFM Type, Australia, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Australia, 2021–2029
- IFM: Growth Metrics, New Zealand, 2023
- IFM: Revenue Forecast, New Zealand, 2021–2029
- FM*: Revenue Forecast by IFM Type, New Zealand, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, New Zealand, 2021–2029
- IFM: Growth Metrics, Japan, 2023
- IFM: Revenue Forecast, Japan, 2021–2029
- FM*: Revenue Forecast by IFM Type, Japan, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, Japan, 2021–2029
- IFM: Growth Metrics, South Korea, 2023
- IFM: Revenue Forecast, South Korea, 2021–2029
- FM*: Revenue Forecast by IFM Type, South Korea, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, South Korea, 2021–2029
- IFM: Growth Metrics, China, 2023
- IFM: Revenue Forecast, China, 2021–2029
- FM*: Revenue Forecast by IFM Type, China, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, China, 2021–2029
- IFM: Growth Metrics, India, 2023
- IFM: Revenue Forecast, India, 2021–2029
- FM*: Revenue Forecast by IFM Type, India, 2023 and 2029
- IFM: Revenue Forecast by Industry Vertical, India, 2021–2029
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| Deliverable Type | Market Research |
|---|---|
| Author | Janice Wung |
| Industries | Environment |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | integrated facility management |
| Keyword 2 | Asia-Pacific FM trends |
| Keyword 3 | APAC facility growth |
| List of Charts and Figures | IFM: Growth Metrics, APAC, 2023~ IFM: Growth Drivers, APAC, 2024–2029~ IFM: Growth Restraints, APAC, 2024–2029~ IFM: Revenue Forecast, APAC, 2021–2029~ IFM: Revenue Forecast by Industry Vertical, APAC, 2021–2029~ Commercial Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029~ Institutional Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029~ Public/Infrastructure Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029~ Industrial Segment: Revenue Forecast by Subsegment, APAC, 2023 and 2029~ IFM: Revenue Forecast by Region, APAC, 2021–2029~ IFM: Revenue Share of Top Participants, APAC, 2023~ IFM: Overview of IFM Market Participants, APAC, 2023~ IFM: Notable Market Activities, APAC, 2022–2023~ IFM: Growth Metrics, Malaysia, 2023~ IFM: Revenue Forecast, Malaysia, 2021–2029~ FM*: Revenue Forecast by IFM Type, Malaysia, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Malaysia, 2021–2029~ IFM: Growth Metrics, Indonesia, 2023~ IFM: Revenue Forecast, Indonesia, 2021–2029~ FM*: Revenue Forecast by IFM Type, Indonesia, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Indonesia, 2021–2029~ IFM: Growth Metrics, Singapore, 2023~ IFM: Revenue Forecast, Singapore, 2021–2029~ FM*: Revenue Forecast by IFM Type, Singapore, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Singapore, 2021–2029~ IFM: Growth Metrics, Thailand, 2023~ IFM: Revenue Forecast, Thailand, 2021–2029~ FM*: Revenue Forecast by IFM Type, Thailand, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Thailand, 2021–2029~ IFM: Growth Metrics, Vietnam, 2023~ IFM: Revenue Forecast, Vietnam, 2021–2029~ FM*: Revenue Forecast by IFM Type, Vietnam, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Vietnam, 2021–2029~ IFM: Growth Metrics, Philippines, 2023~ IFM: Revenue Forecast, Philippines, 2021–2029~ FM*: Revenue Forecast by IFM Type, Philippines, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Philippines, 2021–2029~ IFM: Growth Metrics, Australia, 2023~ IFM: Revenue Forecast, Australia, 2021–2029~ FM*: Revenue Forecast by IFM Type, Australia, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Australia, 2021–2029~ IFM: Growth Metrics, New Zealand, 2023~ IFM: Revenue Forecast, New Zealand, 2021–2029~ FM*: Revenue Forecast by IFM Type, New Zealand, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, New Zealand, 2021–2029~ IFM: Growth Metrics, Japan, 2023~ IFM: Revenue Forecast, Japan, 2021–2029~ FM*: Revenue Forecast by IFM Type, Japan, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, Japan, 2021–2029~ IFM: Growth Metrics, South Korea, 2023~ IFM: Revenue Forecast, South Korea, 2021–2029~ FM*: Revenue Forecast by IFM Type, South Korea, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, South Korea, 2021–2029~ IFM: Growth Metrics, China, 2023~ IFM: Revenue Forecast, China, 2021–2029~ FM*: Revenue Forecast by IFM Type, China, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, China, 2021–2029~ IFM: Growth Metrics, India, 2023~ IFM: Revenue Forecast, India, 2021–2029~ FM*: Revenue Forecast by IFM Type, India, 2023 and 2029~ IFM: Revenue Forecast by Industry Vertical, India, 2021–2029~ |
| Podcast | No |
| Predecessor | P9D7-01-00-00-00 |
| WIP Number | PFN3-01-00-00-00 |
Growth Opportunities in the Integrated Facility Management Market, Asia-Pacific, 2024-2029
Advanced Facility Solutions and Sustainability Compliance are Driving Transformational Growth in Integrated Facility Management
14-Oct-2024
Asia Pacific
Market Research
