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15 Apr 2015  |  North America  |  Market Research
SIEM and Log Management Global Market Analysis
All Information Becomes Actionable
Security information event management (SIEM) and log management (LM) products have been used traditionally by organizations for compliance reporting and auditing. SIEM/LM are integral to advanced persistent threat defense (APT) as statistical baselines can be established to monitor enterprise networks for anomalous behavior. SIEM can be the last ch...
$4,950.00 -
03 Jun 2015  |  North America  |  Strategic Forecasting
Private Line & SONET Services Market Insight
This analysis covers the U.S. market for private line and SONET services for the period 2013 to 2020. The analysis in the study is segmented by retail (sales to enterprises) versus wholesale (sales to service providers) revenues, which is further segmented by metro versus long-haul segments.
$3,950.00 -
03 Jul 2015  |  North America  |  Market Research
Trends in the Customer Experience Management Market
Organisations Wanting to be Truly Customer-centric Must Actively Manage the Customer Journey
Frost & Sullivan discusses the real benefits provided by customer experience management (CXM) solutions, illustrating the 9 hottest trends characterising the CXM space in 2015 and offering advice to end users and vendors on how to procure and promote CXM solutions. Vendors claiming to offer CXM solutions cluster into 1 of 5 groups depending on the ...
$1,500.00 -
15 Jul 2015  |  North America  |  Market Research
Analysis of the Latin American Contact Center Outsourcing Services Market
Latin America Becomes More Competitive for Nearshoring
The contact center outsourcing services Market in Latin America exhibited mild growth, mostly driven by good performances in Central America and the Caribbean, Peru, and Colombia. Both domestic and the offshoring businesses have driven this performance, although this segment experienced the highest growth rates. The United States consolidated as th...
$10,000.00 -
12 Aug 2015  |  North America  |  Market Research
Car as a Doctor—Automotive Industry Embracing In-car Health Monitoring and Wellbeing
Volume-driving OEMs Leading the First Wave of Proliferation
This insight analyzes and provides forecasts for health, wellness, and wellbeing (HWW) features in the automotive industry. It identifies strategies and opportunities for growth, determines the influence of technology, and identifies the stakeholders in the ecosystem. It offers a comparative analysis of key global original equipment manufacturers' ...
$2,500.00 -
12 Aug 2015  |  North America  |  Market Research
Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)
Smart CRM Strategies, Tactics, and Solutions for SMB Growth
Small midsized businesses (SMBs) become successful by addressing customers needs. Customer relationship management (CRM) software has become critical to SMBs by automating their ability to identify profitable sales opportunities and to develop customer loyalty and lifetime value, including social media referrals. But there are business, economic, ...
$1,500.00 -
13 Aug 2015  |  North America  |  Market Research
North America Contact Center Systems Market
Analytics the Only Bright Spot in a Declining On-Premises Market
This market analysis research provides market sizing and forecasts for premises-based contact center systems in North America. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segmen...
$4,950.00 -
26 Aug 2015  |  North America  |  Market Research
Analysis of the Global Next Generation Firewall and Unified Threat Management Market
Demand for Advanced Security Drives Market Growth
NGFW and UTM solutions provide essential control and inspection of inter-network communications at important network boundaries. Vendors are continually adding cutting-edge security technologies to address rapidly changing threats and emerging technologies that increase risk in organizations of all sizes. Demand for NGFW and UTM capabilities shows ...
$4,950.00 -
04 Sep 2015  |  North America  |  Strategic Forecasting
Amazon Web Services (AWS) Goes Hybrid
In this SPIE, we consider AWSs definition of hybrid cloud compared to other industry definitions. We review AWS hybrid architectures and common use cases. Finally, we review several AWS software features that are available for use on-premises or on the Amazon Elastic Compute Cloud (EC2) service.
$2,450.00 -
18 Sep 2015  |  North America  |  Market Research
Nearshore is All Grown Up
Hot BPO Delivery Locations
Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, ...
$1,500.00