Industries

Customer service underpins success in the travel and hospitality (T&H) industry. Undoubtedly, more than in any other industry, the voice of the customer expressed in rankings and reviews takes a prominent role. T&H organizations are streamlining several internal processes (including mobile and digital touchpoints) and empowering customers with a...

16 May 2022  |  Global  |  Market Research

Global Computer Vision Growth Opportunities

Computer Vision Technology will Enhance the Future Growth Potential of the ICT Industry

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This research service analyzes the core capabilities of computer vision technology and identifies the factors driving new use cases and greater adoption. Computer vision technology has advanced beyond object detection and achieved human emotion analysis. The COVID-19 pandemic has accelerated the adoption of computer vision in Industry 4.0 applicati...

Highly proactive and engaging interactions create positive experiences. The COVID-19 pandemic has placed even more emphasis on these interactions, as customers expect organizations to be empathetic when responding to queries and providing resolutions in an efficient manner. However, lockdowns and other physical restrictions have established the cha...

In this report, Frost & Sullivan examines the role of artificial intelligence (AI) in the healthcare sector. Stakeholders across the healthcare continuum increasingly use AI to cater to the descriptive, diagnostic, predictive, and prescriptive aspects of care provision. These aspects help improve healthcare delivery efficiency, provide personalized...

This study defines field-centric worker apps as software solutions that are used out in the field, where the mobile employee is typically traversing from site to site during his or her work day. Sample worker types can include field sales reps, field service technicians, public safety first-responders, utility field techs, insurance adjusters, home...

The global biometric authentication industry is growing fast because of the ubiquity of some biometric modalities, such as fingerprint and facial recognition. The deployment of biometric technologies is increasing across business sectors because of their ease of use, high security and assurance, and quick scalability. Frost & Sullivan expects biome...

Today’s global workforce is younger, more connected, and more dispersed than it has been at any point in the past, which means it demands advanced solutions. Enterprises have discovered that cloud technologies are foundational to power this workplace transformation and drive agile business. Lessons from the COVID-19 pandemic will continue to ...

In a field of more than 50 global participants in the endpoint security industry, Frost & Sullivan independently plotted the top 16 companies in this Frost Radar™ analysis. Parameters assessed in the analysis included: • Innovation Scalability • Research and Development • Product Portfolio • Mega Trends Leverage • Custome...

30 May 2022  |  Global  |  Market Research

Global Endpoint Security Growth Opportunities

Response to COVID-19 Accelerates Cloud Migration and Increasing Threats Drive Growth

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Endpoint security includes host-based software products that secure computing devices such as laptops, desktops, tablets, servers, and smartphones from malware, cyberattacks, unwanted applications, and physical loss or theft. Internet of Things (IoT) devices also are endpoints that must be secured. Endpoint security includes both endpoint prote...