Industries

The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voic...

The Government of India (GoI) announced the Start-Up India initiative on 16 January 2016 to provide a favorable business environment for start-ups in the country and enhance the ecosystem. The initiative is aimed at promoting bank financing for start-up ventures to boost entrepreneurship and job creation, with a focus on reducing state intervention...

The study provides detailed information regarding key regulations framework shaping the telecommunications sector in South Africa. The study discusses the regulatory framework that looks into the radio spectrum, digital migration, and price regulation into detail. Furthermore, an overview of technology evolution and competitive landscape are also p...

This study is an analysis of the current status of the non-performing assets (NPAs) prevalent in the Indian banking system. The various measures that are being taken by the government of India to stem the surge in NPAs and the strategies and practices can serve as long-term solutions to the problem are the main questions that this study addresses. ...

The tankless water heaters market is in a nascent stage in the country. However, it has the potential to replace storage water heaters in the long term. Increasing awareness levels of the product and the need for energy savings will drive the market. The market is dominated by storage electric water heaters. There is strong growth of solar water he...

The global market for solar services is forecast to increase from $8.13 billion in 2017 to $14.48 billion by 2025, driven by an aging asset base, as well as new installations. Solar growth remains strong across most regions, although the market has declined in China, due to change in regulations, which will mean lower installations in 2018 than in ...

Almost all the businesses are gowing customer-centric and are building strategies revolving around their customers’ preferences. Companies that have failed to observe the trend have either ceased to exist or are witnessing a decline in growth. Organizations want to know what their customers think about their brands and want to understand the unde...

CES 2019 wrapped up amidst an Alexa overhaul, a barrage of autonomous pods and shuttles, and a clear message that the automotive industry is finally looking to near term autonomous and connected solutions that can improve the customer experience and lend a hand in the monetization game. Blockchain in automotive security, in-vehicle marketplace, aut...

Smart TVs are envisioned as online video consumption devices that enable centralized control of the living room entertainment experience—fragmented across smartphones, tablets, gaming consoles, and streaming media devices, among others. While the overall LCD TVs market has reached maturity and has been experiencing shipment declines in many regio...