Artificial Intelligence - AI
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30 Jan 2023  |  Global  |  Customer Research
Global State of AI, 2022
Highlights from the 2022 Frost & Sullivan Global AI Survey
About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...
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30 Mar 2023  |  North America  |  Market Research
Growth Opportunities for Artificial Intelligence in the Public Cloud, 2023
Generative AI Drives the Opportunity Universe with New, Intelligent Capabilities
This Frost & Sullivan research examines the growing need for artificial intelligence (AI) services to help businesses meet key goals and objectives, as well as the strategic position of public cloud service providers to develop and launch successful AI capabilities for customers. The report discusses the importance of public cloud providers in the ...
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24 Apr 2023  |  Global  |  Market Research
Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)
AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth
In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...
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16 May 2023  |  Global  |  Market Research
Beyond ChatGPT—Understanding the Impact of Large Language Model Driven Generative AI
How the Contact Center Industry is Benefitting from AI Innovation
The recent introduction of ChatGPT from artificial intelligence (AI) firm OpenAI has captured the imagination of the world and moved AI further into mainstream conversation. ChatGPT is “humanizing” AI in a way that has not been experienced before, generating impressive content from relatively simple requests (or prompts) written in natural lang...
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16 May 2023  |  Global  |  Frost Radar
Frost Radar™: Insurtech Risk Assessment and Analytics, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Insurtech risk assessment and analytics has grown because of the digitization of the insurance industry and the demand for online insurance products and secure data management. Companies in this segment leverage artificial intelligence (AI), machine learning (ML), and big data analytics to provide insurers with more accurate and actionable risk...
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30 May 2023  |  North America  |  Technology Research
Generative Artificial Intelligence (GenAI) Augments Human Capabilities and Possibilities
A Journey into the World of Artificial Generation and Synthetic Creation
Based on public data-trained models, Gen AI algorithms can generate new and creative information/data like the original content produced by humans. This phenomenon has created a massive buzz in the market, transforming how we search for information, create content, and conduct business. The latest developments in large language models and their ...
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31 May 2023  |  Global  |  Market Research
Generative Artificial Intelligence Emerges as a Globally Disruptive Technology
Generative AI Creates Future Growth Potential across IT Applications and Services
Generative artificial intelligence (AI) applications have captured widespread attention from enterprise and consumer segments. This technology marks an inflection point in AI adoption, with the potential to transform business models, company functions, and job roles. While enterprise adoption is still nascent, organizations are exploring the potent...
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31 May 2023  |  Global  |  Market Research
Artificial Intelligence Growth Opportunities
Advances in Generative, Multimodal, Conversational, and Edge AI Solutions to Offer New Monetization Avenues
Artificial intelligence (AI) uses algorithms and large data sets to find underlying relationships and drive improved business outcomes. While still a nascent technology, AI is experiencing increased implementation and adoption across industries to innovate business models, drive operational efficiencies, and create strategic differentiation. Global...
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30 Oct 2023  |  Global  |  Market Research
Insights for CISOs Preparing for the Dual Nature of Generative AI
Threats and Advantages of GenAI are Changing the Threat Landscape
Generative artificial intelligence (GenAI) has gained attention as an emergent area of artificial intelligence in which machines autonomously create novel content similar to the input data on which they were trained. Powered by advanced algorithms and neural networks, GenAI creates images, text, music, and more. This ability has caught the attentio...
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08 Nov 2023  |  Global  |  Market Research
Ready, Set, Go! The Race is on to Capitalize on Generative AI in the Contact Center
Generative AI s Impact on CX Includes Increased Competitive Intensity and Transformational Growth
Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...
$2,450.00