Artificial Intelligence - AI

Hospitals are under extreme pressure to reduce or cut costs and become more profitable. Operating rooms (ORs) drive approximately 60% of revenue in the average hospital. The most critical hospital issues entail finding new methods to reduce human errors and improve efficiency and quality of surgical care. New technology is now available to help hos...

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX jour...

This research service focuses on the US Department of Defense (DoD) electronic warfare market. Representative programs, contracts, and market participants are included to form an overview picture of DoD spending on this technology. An analysis of research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); a...

As the need and preference for minimally invasive surgeries are rapidly rising, the demand for endoscopic procedures is also witnessing substantial growth. Since endoscopes are minimally invasive and use the natural openings of the body for insertion to aid physicians with enhanced images for the purpose of diagnosis and therapy, the need for scope...

18 Feb 2021  |  North America  |  Market Research

Geopolitical Chaos Will Continue to Shape Naval Command and Control Systems

Strategic Partnerships are Essential to Make Inroads into Modernisation and Replacement Programmes

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A command and control (C2) system provides information to aid and implement the decision-making process, generating meaningful outputs in order to meet operational requirements and mission objectives. A sensor package may identify a threat that will then be relayed to the C2 system, which will also take into account environmental data from other sy...

18 Feb 2021  |  Europe  |  Customer Research

Communications and Collaboration Investment Priorities

IT/Telecom Buyers’ Perspective

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Key Benefits

This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on comm...

26 Feb 2021  |  North America  |  Market Research

Industry Convergence is Driving Cyber Security Spending in the Global Commercial and Public Sectors

Defining Future Growth Strategies for Critical National Infrastructure, First Responders, Mass Transportation, and Border Security

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The growing number of cyber attacks across sectors has resulted in compromised confidential information, network outages, and loss of control over essential computing resources. With the increase in digital infrastructures, mobile users, and wireless network usage with the advent of IoT, the attack surfaces for cyber threats have been increasing ex...

11 Mar 2021  |  Global  |  Market Research

State of the Global Video Conferencing Devices Market, Forecast to 2025

Hybrid Work and Growing Number of Meeting Spaces Propel Adoption

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The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...

Frost & Sullivan's Top Predictions for the 2021 UCC Market takes a deep look into the convergence of technological, economic, social and other macro trends to provide an over-arching perspective on our expectations for the changing nature of communications and collaboration. These perspectives are validated by the intersection of our supply and dem...