Big Data and Analytics

Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The in...

25 Mar 2020  |  Global  |  Market Research

Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

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Key Benefits

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

16 Apr 2020  |  North America  |  Market Research

Next-Generation 911—The Future of Public Safety, Forecast to 2025

COVID-19 Elevates Urgency for Next-Gen 911 Deployments

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Key Issues Addressed

As the dramatic pace of innovation has transformed consumer behaviors, a game-changing public safety paradigm shift is imminent in the United States. Next Generation 911 (NG9-1-1) represents an industry transformation that proactively enhances public safety by acknowledging, and catering to, the rapidly evolving demands, products, lifestyles, and t...

Colloquially referred to as cell phones, mobile handsets primarily serve as portable telephones that can make and receive calls and transmit and receive data over a cellular radio link while the user is moving within a defined service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones, and their chief distinctions...

5G represents a fundamental shift in communication network architectures that will accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It will deliver a potent combination of network capabilities and flexible options for network deployments, servic...

26 Jun 2020  |  Latin America  |  Market Research

Post-pandemic Growth Opportunity Analysis of the Meetings Market

Video Meetings Become a Business Necessity in the New Normal

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The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implemen...

With 99% of healthcare organizations in some stage of digital transformation, it's clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. For the first time, improving CX is rated as the ...

28 Jul 2020  |  Latin America  |  Market Research

Growth Opportunities in the Global Professional Headset Market, Forecast to 2026

Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales

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The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018. Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Desp...

The sudden shift to remote work for millions of people has created an exponential demand for video meetings. In H1 2020, cloud video meeting providers reported massive growth in usage. Growth in video devices was primarily driven by webcams and all-in-one appliances for remote workers while meeting rooms remained in a holding pattern during the CO...