Big Data and Analytics
The world is creating 2.5 exabytes of data daily. Every organization needs to access that tidal wave of information to make better, faster decisions—or risks being left behind.
Our BDA program can help. We perform ongoing research to provide you with up-to-date insights and perspectives on industry and technology trends, market measurements and forecasts, and strategic movements. With a global team of 300+ analysts and consultants focused on big data applications and enabling technologies, Frost & Sullivan offers the most comprehensive research into the ecosystem, new business models, business and consumer applications, and much more.
- If you are a big data and analytics (BDA) buyer: how can you access, manage, and distribute data—so your people can work smarter, and your company can prosper in the ultra-competitive global economy?
- If you are a BDA provider: how can you keep your finger on the pulse of the market—so you can compete most effectively and deliver solutions buyers want?
- If you are an investor: where should you place your bets?
-
16 Apr 2021 | North America | Market Research
Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management
Highlights from the 2020 Frost & Sullivan Global Cloud User Survey
The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...
$4,950.00 -
25 May 2021 | North America | Frost Radar
Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...
$4,950.00 -
28 Sep 2021 | North America | Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
$3,000.00
