Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 10 Mar 2015  |  North America  |  Market Research

    Overview of Average Revenue per User for Global Pay TV and Broadband

    Pay TV at a Premium in Major Markets; Broadband Relatively More Expensive in Growth Markets

    This cross-practice market insight gathers data from several local teams within Frost & Sullivans global information and communications technologies (ICT) practice. This insight is designed to provide a global picture of average revenue per user (ARPU) for pay TV content and fixed broadband on a region-by-region basis. Any pay TV equipment provide...

    $1,500.00
  2. 03 Nov 2016  |  North America  |  Market Research

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  3. 12 Apr 2017  |  North America  |  Market Research

    Global Satellite Transponder Market, Forecast to 2023

    High-Bandwidth Coverage Continues to Expand and Drive New Growth Opportunities

    The satellite transponder market is projected to grow at a modest but steady compound annual growth rate (CAGR) of 2.9% from 2016 to 2023. Most new growth in the satellite transponder market is expected to come from new high bandwidth, Ka-Band, and Ku-Band transponder/bandwidth leasing. Growth areas such as in-flight communications, maritime commu...

    $4,950.00
  4. 12 Nov 2020  |  North America  |  Market Research

    Disruptive Technologies Assessment of the US Wavelength Services Market, Forecast to 2025

    Secure Wavelength Services Demand Creates New Growth Opportunities

    This research study examines the US market for wavelength services from 2019 to 2025. The revenue analysis in the study is separated into retail (sales to enterprises) and wholesale (sales to communication service providers, system integrators, content providers, cloud service providers, and resellers), with additional breakouts by transport length...

    $2,450.00
  5. 12 Feb 2021  |  North America  |  Market Research

    Wholesale Carrier Ethernet Services Market Update, United States, 2020

    Revenue Growth Rates Slowing Down as the Market Matures

    After several years of double digit growth, the US wholesale Carrier Ethernet services market revenues growth rates began to slow down in 2015, primarily due to market maturity and slowing demand from mobile network operators completing 4G rollouts. By 2017-2018 revenue growth rates were around mid single digits and the market was still seeing mig...

    $4,950.00
  6. 25 Feb 2021  |  North America  |  Market Research

    Business Carrier Ethernet Services Market Update, United States, 2020

    Revenue Growth Rates Slowing Down as the Market Matures

    After several years of double-digit growth, business carrier Ethernet growth rates began to slow down in 2015, primarily due to market reaching a state of maturity and increasing pricing pressures. By 2017--2018 revenue growth rates were around mid-single digits and the market was still seeing migration from time-division multiplexing (TDM) private...

    $4,950.00
  7. 24 May 2021  |  North America  |  Market Research

    The Coming of Age of NFV-based Virtual Network Services

    COVID-19 Forces Businesses to Re-evaluate Their WAN Virtualization Strategies

    As businesses embrace SD-WAN, they are quickly realizing that a holistic approach to enterprise WAN virtualization is critical, and several aspects of traditional WAN edge or branch infrastructure will need to change to make the WAN truly agileNFV-based virtual network services have been available in the market since 2016, with slow market adoption...

    $3,995.00
  8. 21 Dec 2021  |  North America  |  Market Research

    North American Service Provider Edge Strategies and Growth Opportunities

    A Massive Amount of IoT Data, Sprawl of Distributed Users, and Growing 5G Deployment Drive Edge Services Adoption

    Edge computing refers to bringing computing and storage closer to where the data originates: at network gateways or directly at the endpoints. Numerous sensors and devices generate a massive amount of data every day that must be processed to derive real-time, actionable insights. This requires high bandwidth, uninterrupted connectivity, and shorter...

    $2,450.00
  9. 01 Nov 2022  |  North America  |  Market Research

    Business Carrier Ethernet Services Update—United States: 2022

    Slowing Revenue Growth Rates Attributed to Pricing Compression and Market Maturity

    In this report, Frost & Sullivan focuses on leading service providers of comprehensive business carrier Ethernet services in the US market. This market continues to experience negative Ethernet revenue growth rates primarily due to price compression and market maturity. The report delivers market forecasts for business carrier Ethernet services fro...

    $2,450.00
  10. 09 Feb 2024  |  North America  |  Market Research

    North American Network Access Services, 2023

    Businesses Technology Strategies are Prioritizing Secured Connectivity, Emphasizing the Need for Dedicated Access Services

    This research study examines the North American network access services market from 2022 to 2027. The network access services analyzed in this report include dedicated internet access (DIA), wavelength, multiprotocol label switching (MPLS), and Ethernet services. The report discusses the overall status of the network access services market, examine...

    $4,950.00