Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 31 Dec 2004  |  North America  |  Market Research

    2004 RBOC VoIP Deployment Insight

    This Frost & Sullivan Insight Study provides a strategic assessment of how RBOC migration plans for VoIP are unfolding. The analysis is largely qualitative, but includes current trend data on key factors impacting growth. The universal themes leading the RBOCs to IP are analyzed, including market drivers, restraints and trends. Existing IP offering...

    $2,450.00
  2. 29 Apr 2013  |  Global  |  Market Research

    Global Enterprise Communications Platforms and Endpoints Market

    Tough Economy Flattens Sales in a Mature Market

    This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise platforms a...

    $1,500.00
  3. 24 Sep 2013  |  Asia Pacific  |  Market Research

    Analysis of APAC UCaaS Market

    Hybridization and Integration with Legacy Systems are the Key Drivers for UCaaS Adoption

    This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to foreca...

    $15,000.00
  4. 18 Jul 2014  |  Global  |  Market Research

    Global Enterprise Communications Platforms and Endpoints Market

    Changing Investment Priorities Pause Demand for Enterprise Communications Infrastructure and Devices

    This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise communicati...

    $4,950.00
  5. 26 Sep 2014  |  North America  |  Market Research

    Analysis of the North American VoIP Access and SIP Trunking Services Market

    Cloud-style Offerings Accelerate Growth

    The VoIP access and SIP trunking market continues its rise as the de-facto communications link from business customers premises to service providers networks. SIP trunking services will also play heavily in the emerging trend of hybrid cloud communications. The study discusses market drivers, restraints, and trends. It also provides market share ...

    $4,950.00
  6. 07 May 2015  |  Africa  |  Market Research

    ICT Spend in South Africa—Financial Services Sector

    How Financial Services Providers Optimise Emerging Technologies to Improve Access to Services and Reduce Costs

    This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, a...

    $1,500.00
  7. 07 May 2015  |  Africa  |  Market Research

    ICT Spend in South Africa: Public Sector

    How ICT is Transforming the Digital Future of the Public Sector

    This research service provides an analysis of ICT spend by the public sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 7 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, and systems integration. The analy...

    $1,500.00
  8. 07 May 2015  |  Africa  |  Market Research

    ICT Spend in South Africa: Manufacturing Sector

    ICT Births New Era of Leaner, More Agile, and Digitised Manufacturing

    This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and se...

    $1,500.00
  9. 07 May 2015  |  Africa  |  Market Research

    ICT Spend in South Africa: Mining Sector

    Increased ICT Spending Leads to More Efficient Mining Operations

    This research service provides an analysis of ICT spend by the mining sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-sp...

    $1,500.00
  10. 12 May 2015  |  Global  |  Market Research

    Global Enterprise Communications Platforms and Endpoints Market

    Customers Delay Technology Investments Due to Challenging Economy and Evaluation of Cloud Options

    This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise communicati...

    $4,950.00