Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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23 Jan 2020 | North America | Market Research
Streaming Video to Get Disrupted Again with Rising Costs and D2C Models
There are Over-500 Live and On-demand Streaming Services Globally
The pay TV market has been in a state of disruption for the past few years. With many of these content services starting to mature, the streaming media market is about to evolve again, causing confusion for consumers. Many of these services started out pitching one main value proposition – being low cost. But now, with nearly every major streamin...
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23 Jan 2020 | North America | Market Research
Egress Charges a Key Factor for Amazon and Google Storage Customers
Many Content Owners Fail to Factor In the Cost of Additional Egress Charges
For customers looking for cheap video storage in the cloud, Amazon and Google offer some of the lowest prices. But for content owners that use Google and Amazon’s storage as origin, and then have another third-party CDN pull from it, their customers get hit with egress charges that in many cases no longer make Amazon and Google the cheapest for s...
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23 Jan 2020 | North America | Market Research
Challenges and Best Practices in Multi-CDN Deployment
CDNs are a Logical Part of the Technology Stack that can benefit from Leveraging Multiple Providers
Multi-CDN strategies are quickly becoming a topic of interest for organizations in a wide range of industries. There are clear, tangible business benefits to deploying multi-CDNs around improving the user experience and controlling costs. And although some respondents hold the perception that operating multi-CDNs can be complex, companies are dispe...
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27 Jan 2020 | North America | Market Research
Global Transport Layer Security (TLS) Certificate Market, Forecast to 2024
Turbulent Market Dynamics Point Certificate Authorities to New Revenue Opportunities and Business Models
A Web site is the digital face of any business and, often, the first customer touchpoint. Cyber adversaries impersonate domain names and Web pages of digital brands to trick consumers into revealing their confidential data. As the frequency of such attacks increases, consumers look for ways to validate digital identities of businesses before en...
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29 Jan 2020 | Asia Pacific | Market Research
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day and Symposium, 2019
Cisco Weaving Artificial Intelligence (AI) Technologies to Drive Contact Center Success
Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...
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29 Jan 2020 | Asia Pacific | Market Research
APAC Privileged Access Management (PAM) Solutions Market, Forecast to 2023
Regulatory Needs Drive Overall Market Growth in Asia-Pacific and China
Privileged Access Management (PAM) has been gaining strong traction in the Asia-Pacific (APAC) region due to the growing stringency of regulations governing regulated industries such as banking, financial services, and insurance (BFSI), government, and service providers. PAM plays a key role in cyber security today. With data privacy and personal d...
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30 Jan 2020 | Asia Pacific | Market Research
Asia-Pacific Network Security Market Q3 2019 Tracker
Healthy Growth of Next Generation Firewall Segment Continues to Drive Overall Network Security Market Growth
The Asia-Pacific network security market recorded a YoY growth of 15.7% in Q3 2019, which was slightly slower as compared to Q3 2018 (at 17.3% YoY). In Q3 2019, China continued to experience strong YoY growth and lead the market in terms of market share. Both China and Japan remained key countries in terms of revenue contribution. Looking at the re...
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31 Jan 2020 | North America | Market Research
Server-Side Ad Stitching Finds a Home in Live and Catch-Up
Server-Side Ad Stitching in Live and Catch-Up
Server-side ad insertion has normally been about tackling the problems of ad blocking and device fragmentation. But the industry is now seeing platform shifts that change the sweet spot of ad stitching towards live and catch-up TV. Client-side ad SDKs have grown in sophistication, the platforms they run have become more capable and the transition t...
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03 Feb 2020 | North America | Market Research
OTT Service Providers Have Yet to Figure Out How to Achieve Service and Monetization Parity Across Traditional and Online Broadcasts
No OTT Services Achieving Service and Monetization Parity on Traditional and Online Broadcasts
Content services are most beloved when they offer delightful, consistent, cross-device OTT experiences, which are at par with conventional live, linear managed experiences. While Tier-1 services such as Comcast and others are coming closer to this idea in the US, the overall problem is far from solved. Even a decade after Netflix and Hulu first beg...
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03 Feb 2020 | Asia Pacific | Market Research
IoT in Agriculture—APAC Telco Growth Opportunities, 2019
Growth Opportunities and Market Forecasting
The APAC Agriculture IoT market stood at $0.12 billion in 2018 and is anticipated to grow at a compound annual growth rate of 27.4Percentage between 2018 to 2025 to reach $0.65 billion by 2025. The study has calculated the spending across key application areas comprising crop surveying and condition monitoring, smart irrigation systems, precision p...
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