Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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29 Mar 2019 | Asia Pacific | Market Research
Asia-Pacific Industrial Internet of Things Security, 2018
The Need for Cybersecurity Among Industrial Firms is Growing
In an industrial set-up, various equipment's and components such as controllers, servers, remote terminals, monitoring equipment, and sensors are connected to the internet. Further, computer systems, applications, moving assets to the cloud or even remote facilities being connected to the Wide Area Network (WAN) require internet usage. All these ar...
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02 Apr 2019 | Global | Market Research
Global Next Wave Technology Disruptors, 2018
Uncovering the Technologies that will Transform Vertical Markets and Society
In H1 2018, Frost & Sullivan’s ICT team conducted a small-scale survey of thought leaders from around the world to seek opinion on the technologies that will have a profound transformative impact on existing industry dynamics, value chains, and business models across multiple vertical markets in the next 10 years. Survey respondents came from tw...
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04 Apr 2019 | Europe | Market Research
The State of European Digital Trust
Quantifying the Business Impacts of Consumer Trust in the Age of Normalized Data Breaches
In a time when major data breaches have become a routine feature of the news cycle, digital consumer trust is an intangible and highly consequential metric for any organization conducting business online. Much of an organization’s reputation rests on the extent to which customers in the marketplace trust an organization, and a data breach repres...
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10 Apr 2019 | North America | Strategic Forecasting
In Search of the Edge - Demystifying Edge Compute Infrastructure
The edge appears to be everywhere these days. Industry pundits and vendors talk about edge computing and edge networking, edge devices, and edge security. But what are we all talking about? Definitions of “the edge” bring to mind the fable about the blind men describing an elephant. Each description reflects the provider’s limited perspecti...
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12 Apr 2019 | Asia Pacific | Market Research
Asia-Pacific Cloud Workload Security Industry Guide
The Need for a Cloud-native, Automated, and Scalable Approach toward Cloud Workload Protection
Businesses are increasingly adopting cloud services as the imperative way to embrace their digital transformation journey. By using cloud services, they are able to leverage on the latest technologies to increase productivity, reduce significant costs in terms of product ownership, operation and maintenance. Though most businesses know the benefit...
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15 Apr 2019 | North America | Strategic Forecasting
Latin America Cloud Infrastructure as a Service Market, Forecast to 2023
Despite having different economies, key countries in LATAM are experiencing similar momentum in the cloud. Enterprises from all segments no longer see price as a primary factor when choosing a cloud provider. Nor do they perceive security as a restraint to cloud migration; instead they are concerned with how they can lower security risks once they...
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25 Apr 2019 | North America | Frost Radar
Frost Radar: 2019 Global Infrastructure as a Service Market
In this report, we provide an overview of key market trends in the Global Infrastructure as a Service market, and plot leading service providers on the radar chart based on in-depth quantitative and qualitative analysis. In our market sizing, Frost & Sullivan has included IaaS services?hosted, scalable data center infrastructure resources, availab...
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29 Apr 2019 | North America | Market Research
Global Web Security Market, Forecast to 2023
Growth Driven by New Attack Techniques, Increased Web Traffic and Cloud Migration
“Global Web Security Market, Forecast to 2023” is a Frost & Sullivan report which analyzes the global market for Web security. Web security is a network-based software system that protects web users against web-based malware and targeted cyber attacks. Email is still the number one threat vector. Web usage is second to email as the major threat...
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30 Apr 2019 | Global | Technology Research
5G: The Emerging Digital Frontier
Ushering in an Age of Boundless Connectivity and Intelligent Automation
A digital transformation wave is being experienced across almost every industry. Industries are forming partnerships to develop solutions by utilizing diversified areas of expertise, and exploring new business models. This transformation demands new requirements on connectivity and is setting the stage for the next generation of wireless access tec...
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30 Apr 2019 | North America | Market Research
North American Enterprise BYOD Solutions Market, 2019
Customer Demands, Market Leaders and Growth Opportunities
This study examines the North American Enterprise BYOD solutions market. Key wireless carrier providers are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile Business Solutions Survey of U.S. and Canadia...
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