Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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10 Feb 2016 | North America | Strategic Forecasting
Database-as-a-Service (DBaaS) - Buyers Guide
Resolving Out-of-Control Data Growth with Cloud-Based Database Management
Database-as-a-Service (DBaaS) is a cloud-based approach to the management and storage of data. By placing the database software and associated management functions in the cloud, DBaaS enables databases to scale elastically on-demand. It also removes the management of the database software—such as updates, patches, or security measures—from the ...
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Global Web Application Firewall (WAF) Market
Automated and Advanced Threats, Fraud and Regulatory Compliance Drive WAF Adoption
Businesses continue to spend billions of dollars each year to defend their networks. However, Web applications remain a vulnerable point in the defenses. The Web application firewall (WAF) is one security technology that can protect Web sites by analyzing and controlling application layer traffic and sessions. While the demand for WAF is unavoidabl...
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Cloud-Enabling Enterprise Resource Planning (ERP) Overview
Cloud ERP System Providers to Leverage Demand for Agile, Feature-rich, OPEX Pricing Models
Cloud ERP has emerged as an agile, dynamic, flexible, cost effective, and swift-to-implement alternative to traditional legacy on-premise ERP software. Cloud ERP systems are still maturing, however, and as a result they have not been fully embraced by the market. But the signs clearly point to more cloud ERP development, adoption, and growth goin...
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08 Apr 2016 | North America | Strategic Forecasting
DDoS Attack: Smoke Screen or Smoke Signal?
Where there is smoke, there is fire. Businesses must recognize DDoS attacks for the data security threat that they are, instead of the simple nuisances of earlier years. In this insight, Stratecast |Frost & Sullivan details the growing threat from smoke screen DDoS attacks, and offers business leaders recommendations for properly understanding DDoS...
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22 Apr 2016 | North America | Strategic Forecasting
Conversational A.I.: It’s A Bot Time for a New Conversation on Customer Engagement
Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...
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03 May 2016 | North America | Market Research
Global Network Access Control (NAC) Market, Forecast to 2020
Massive Gains for Vendors Who Can Win the Race to Identify Key Elements of Successful Cyber Defense Platforms
In 2015, network access control (NAC) proved to be among the most successful cyber defense platforms as NAC vendors experienced 30% YoY growth in revenues for appliances and related services. Frost & Sullivan anticipates continuing demand for NAC through 2020. NAC is a technology that can be used to provide immediate mitigation from cyber threats b...
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02 Jun 2016 | North America | Market Research
Maximizing the Human Resource
Growing Economy, Changes in Demographics and Technology Impacting HR/HCM Strategies
North America’s employers are facing a double-edged sword. The strengthening economy is generating new business that is prompting many of them to hire more workers. But as the economy and businesses grow, so too may labor costs as a result of stiffer competition for quality staff. And what of productivity? Consequently, employers are looking to...
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25 Jun 2016 | North America | Strategic Forecasting
Cyber Security and the Small Business: Tangible Recommendations for SMBs
This research insight will provide actionable recommendations of not only where to start but also a methodology of how to proceed on the path of improving an SMB’s cyber security posture. Additionally, it includes recommendations to security providers that are looking to address this market segment.
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20 Jul 2016 | North America | Market Research
Brazil and Mexico Mobile Device Management Market
As Mobility Continues to Grow, so do Opportunities in MDM
The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...
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09 Sep 2016 | North America | Market Research
SSL/TLS Certificates Market
Finding the Business Model in an All Encrypt World
The 2015 SSL/TLS certificate industry generated more than $1 billion in global revenues for certificate authorities (CA). The industry may be at an inflection point. What augers well for CAs is the Web browsers believe that the SSL/TLS certificate installation and procedure is the most secure way to ensure the safe fully encrypted Web session for W...
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