Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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04 Feb 2016 | Asia Pacific | Market Research
Asia-Pacific Contact Center Outsourcing Market
The Market Will Maintain a Strong Growth Momentum
This research service analyzes the contact center outsourcing market in Asia-Pacific. It provides market sizing and forecasting in terms of both, seats and revenue. Revenue forecasts are provided for 13 countries within the total Asia-Pacific market: Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the Philippines, Singa...
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17 Mar 2016 | Asia Pacific | Market Research
Singapore Data Center Services (DCS) Market, Forecast to 2021
Transformation Initiatives Push Demand for More DCS
Singapore is one of the most mature markets in the world when it comes to Data Centers (DCs). Singapore, as a country, is considered very secure and also has extremely well-connected infrastructure that provides a lot of boost to the DC industry. As most of the big data center participants have opened a data center in Singapore, it is considered to...
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25 Jul 2016 | Asia Pacific | Market Research
Industrial IoT Platform Market
Benefits for Industrial Operations
The manufacturing sector is going through an exciting time. Technology trends are changing the way consumers buy products. Manufacturers are keen to stay ahead and remain competitive as some are struggling to keep up. By connecting localized systems using sensors, managers can get a complete view of their plant and optimize operations. Implementing...
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26 Aug 2016 | Asia Pacific | Market Research
FrostIQ—Asia Pacific Outbound System Vendor, 2015
Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capab...
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06 Sep 2016 | Asia Pacific | Market Research
Asia-Pacific Distributed Denial of Service (DDoS) Solutions Market
Rise of Volumetric, Sophisticated, and Ransom DDoS Attacks Toward Organizations Driving the Market
Growth momentum in the Asia-Pacific Distributed Denial of Services (DDoS) solutions market remained strong in 2015, registering a robust growth of 34.4% on a YoY basis. A total revenue of $266.6 million was generated by on-premise and cloud-based solutions together. As DDoS attacks continued to escalate in 2015 with new motivation, tactics, and vec...
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09 Sep 2016 | Asia Pacific | Market Research
India Web Application Firewall Solutions Market
The Indian WAF solution revenue reached $5.3 million in 2015, with a robust YoY growth of 41.5%. Thriving eCommerce and Internet banking activities spurred investments in WAF solutions in the country. Directed government investment in security to support digital inclusion, eGovernment, and smart city projects; the emergence of digital currency, new...
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09 Sep 2016 | Asia Pacific | Market Research
South Korea Web Application Firewall Solutions Market
As several enterprises have shifted to mobile, cloud, Big Data, and IoT in South Korea, WAF is expected to be the core security solution able to protect Web applications in different environments. This has led many vendors here to provide different form factors, such as appliance and virtual solutions as well as cloud services to protect applicatio...
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09 Sep 2016 | Asia Pacific | Market Research
Asia-Pacific Web Application Firewall Solutions Market
Rising Demand for Cloud-based WAF Solutions
There was robust development in the Asia-Pacific (APAC) Web application firewall (WAF) solutions market in 2015, with a 20.9% year-on-year (YoY) growth rate. The cloud-based WAF solutions segment grew strongly in most APAC countries, with an average YoY growth rate of 45.3%. As the market became more competitive with the entry of new on-premise sol...
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09 Sep 2016 | Asia Pacific | Market Research
Australia–New Zealand Web Application Firewall Solutions Market
The ANZ WAF market recorded a 16.6% growth rate on a YoY basis in 2015, as demand for both on-premise and cloud-based solutions continued to rise among enterprises in the region. The enterprises were keen to invest in WAF technology to better protect their Web assets, many of which are increasingly facing external business partners and customers, a...
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15 Sep 2016 | Asia Pacific | Market Research
Analysis of the Asia-Pacific Secure Content Management Market
Targeted and Ransomware Attacks are Driving the SCM Market
The total Secure Content Management (SCM) market generated $811.6 million in revenue, representing a positive growth of 6.5% on a year-on-year basis. The escalation of targeted and ransomware attacks was the key driving force for SCM solutions during 2015. This was especially true in Australia, India, Japan, South Korea, and ASEAN countries, as bus...
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