Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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29 Sep 2015 | Global | Technology Research
Impact of Gamification in Key Industries
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Gamification is the use of game thinking and mechanics in real-life contexts to solve real-life problems. It is applied to non-game applications to encourage people for better engagement and adoption of processes. Gamification helps users to focus on completion of certain tasks, which are usually considered boring (filling out survey forms, shoppi...
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The Role of ICT in a Connected Car Future
Emerging Opportunities for ICT Providers in the Connected Car Sector
The evolution of connected car services has thrown the door open for several ICT opportunities. This research service highlights the ICT opportunities resulting from connected car deployments and analyses the drivers and restraints of the connected car market. It investigates the key ICT components that enable connected car services in line with po...
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Identity management, strong authentication, and data protection generally appear as important security components for a government or an organization. The explosion of digital data and the need to control the access to digital services or networks have put public key infrastructure (PKI)-based service at the heart of the security environment. This ...
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Smart Cities, Smart Buildings, and Smart Energy
Privacy Protection in a Smart Future
The revolution of smart cities and smart services has created a new set of data that are collected on a daily basis to facilitate individuals’ lives. Governments have started to propose administrative services for citizens to facilitate their interactions and to reduce management costs. However, having such services have generated new opportuniti...
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IT Trends in the Aviation Industry
IT Systems in Aviation Continue to Be a Critical Component in Airlines Business Models
With air travel becoming more commoditized and airlines looking to optimize costs and resources, IT systems in aviation has become a critical component in airline business models. From passenger experience to maintaining the airlines, IT systems are being used to perform critical functions, track and maintain data, and provide analytics for better ...
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19 Oct 2015 | Global | Market Research
Global Contact Center Systems Market
Emerging Regions Key for Growth in a Mature Market
This market analysis research provides global market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides global market sizing and forecasts by produc...
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30 Oct 2015 | Global | Market Research
Use of Public Key Infrastructure (PKI) to Enhance Privacy Protection and User Trust
Emergence of Blockchain a Potential Threat for PKI Market
The explosion of connected devices and Internet of Things (IoT) has resulted in the generation of a huge amount of data. Digital transactions are also increasing, and the need to authenticate two entities before exchanging data is a necessity. As a result, Public Key Infrastructure (PKI) appears as a relevant solution to create confidence and trust...
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09 Dec 2015 | Global | Market Research
Bitcoin—Key Concepts
What You Need to Know About the First Blockchain Application
Bitcoin is the first successful digital currency. Its success lies in its ability to create consensus for a transaction database, a blockchain, between a large number of independent sources, or nodes. Bitcoin has a number of unique and powerful properties. Envisioned by Satoshi Nakamoto, Bitcoin’s consensus allows transaction between mutually unk...
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Blockchain—What You Need to Know
Decentralization Is Disrupting Vertical Industries
Blockchains are a new data structure that is secure, cryptography-based, and distributed across a network. The technology supports cryptocurrencies such as Bitcoin, and the transfer of any data or digital asset. Spearheaded by Bitcoin, blockchains achieve consensus among distributed nodes, allowing the transfer of digital goods without the need for...
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22 Dec 2015 | Global | Market Research
The Role of Wearable Devices in the Home of the Future
Personalisation and Frictionless Control Will Drive Long Term Opportunities
As the proliferation of wearable devices increases, newer market applications emerge. The smart home market is an attractive opportunity for employing wearable devices. A nascent market, it is important for smart home and wearable vendors to understand the market potential and prepare for the evolution of the smart home ecosystem. In this report, F...
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