Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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10 Apr 2020 | Global | Market Research
The Enterprise Blockchain Multiverse—Cross-Industry Analysis and Ecosystem Development, 2020–2026
Growth Opportunities for a Web 3.0-Enabled World
Blockchain is finally overcoming early confusion and hype. It is a spectrum technology that can be applied to achieve many possible outcomes. Its best uses are in the creation of trusted digital connective tissue in open, complex ecosystems and in the programmatic creation of digital value where it cannot be easily be replaced by centralized system...
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29 Apr 2020 | Global | Market Research
Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019
Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies
One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...
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30 Apr 2020 | Global | Market Research
Global Managed Detection and Response Market, Forecast to 2024
Attack Complexity will Drive Growth of MDR Services
The managed detection and response (MDR) market generated $893.8 million in 2019; it is set to grow at a CAGR of 16.4% and reach $1,907.9 million by 2024. With the increasing number and complexity of threats, the internal management of information security has become increasingly laborious and costly. In this context, outsourcing should be vi...
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30 Apr 2020 | Global | Frost Radar
Frost Radar™: Global CRM Software Market, 2020
Benchmarking Future Growth Potential
Organizations today want a single view of customers from all touch points, which can be achieved through customer relationship management (CRM) solutions. The goal for companies, educational institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, a...
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07 May 2020 | Global | Market Research
The Store of the Future—A Perspective on the Future of Physical Retail, 2020
Technology Advancements Change the Face and Purpose of Physical Retail
In recent years, physical retail stores have fallen behind eCommerce as the digital economy bellwethers such as Alibaba, Amazon, Baidu, Facebook, Google, Microsoft, and Tencent have defined the direction of retail and driven consumer expectations. Online and offline commerce now converge into one integrated commerce experience. Beyond gloomy repor...
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13 May 2020 | Global | Frost Radar
FROST RADAR™: Global Transport Layer Security Certificate Market, 2020
Benchmarking Future Growth Potential
Amid the chaos of the World Wide Web, ensuring brand identity and consumer data protection is of paramount importance to businesses. Digitization of consumer transactions demands heightened security to protect confidential data. Transport layer security (TLS) certificates enable businesses to encrypt communication between the consumer and the w...
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19 May 2020 | Global | Technology Research
Towards Being Truly Intelligent: Next Wave of AI Technologies (Wave 1 - Unsupervised Learning)
An Overview On Emerging Machine Learning/Artificial Intelligence Approach
As industries across the globe pursue digitization across functions, more and more data are being generated and utilized to empower decision making and insight generation. As the volume and complexity of data increases, it is also becoming difficult for traditional machine learning (ML) algorithms to make sense of a large number of variables. The l...
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03 Jun 2020 | Global | Market Research
Digital Trends in the Manufacturing Industry, Global, 2019
Gain a 360 Degree Perspective on Critical Success Factors
Key Benefits of this Study: Identify key business objectives in this industry and industry challenges • Discover IT investment opportunities to address these objectives and challenges; find technologies that have been proven to reduce costs and generate revenue Benchmark with competition and other industry leaders • Learn new ways to impro...
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08 Jun 2020 | Global | Technology Research
Emerging Technology Opportunities of 5G Chipsets
Smartphones Project High Growth Opportunity in the Near Term
Existing widely used cellular communication technology 4G LTE is primarily used for high-speed data transfer and IoT connectivity. However, with shifting industry trends from human dependency to automation, there is a need for a more reliable and high-speed data transfer technology. Considered as the next-gen of cellular technology, 5G enables high...
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19 Jun 2020 | Global | Frost Radar
Frost Radar™: Global Business Intelligence Platforms Market, 2020
Benchmarking Future Growth Potential
Business Intelligence (BI) is evolving as a vital tool for enterprises to gain real-time insights on business performance. Technology evolution drives the development of innovative applications, fueling informed business decision making. With the steep rise in data volume obtained from various sources, whether structured or unstructured, enterprise...
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