Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
-
Frost & Sullivan believes that there is an increased acceptance and trust in utilizing nearshore outsourcing locations for customer care. Service providers claim that companies can reduce their operating expenses by 30-40% by considering nearshore delivery options. Popular site locations for the North American call volumes include Central America, ...
$1,500.00 -
24 Sep 2015 | Global | Market Research
From Internet of Things to Internet of Everything
A Promising Market for the Digital Identification Ecosystem
The Internet of Things (IoT) is thought to be the next revolution of the digital world, but some think that this revolution is already here. A trustable ecosystem will be the key to driving success in IoT. Smart objects will have autonomy and IoT security and privacy solutions will have to create a similar approach to detect, react to, and remove p...
$1,500.00 -
25 Sep 2015 | North America | Market Research
Enterprise Data Storage Market Insights
Future Technologies and Trends Will Drive Market Growth
This market insight identifies and discusses the current state of the enterprise data storage market. It highlights the major trends that characterize the market at present as well as the future technological trends that are expected to influence it. It identifies the effects of these trends on data centers globally. The study also analyzes the bus...
$2,450.00 -
29 Sep 2015 | Global | Technology Research
Impact of Gamification in Key Industries
Motivate, Engage, Empower, and Achieve through Gaming
Gamification is the use of game thinking and mechanics in real-life contexts to solve real-life problems. It is applied to non-game applications to encourage people for better engagement and adoption of processes. Gamification helps users to focus on completion of certain tasks, which are usually considered boring (filling out survey forms, shoppi...
$4,950.00 -
30 Sep 2015 | Global | Market Research
The Role of ICT in a Connected Car Future
Emerging Opportunities for ICT Providers in the Connected Car Sector
The evolution of connected car services has thrown the door open for several ICT opportunities. This research service highlights the ICT opportunities resulting from connected car deployments and analyses the drivers and restraints of the connected car market. It investigates the key ICT components that enable connected car services in line with po...
$2,450.00 -
30 Sep 2015 | South Asia, Middle East & North Africa | Megatrends
Smart Cities of India
Strategic Analysis of Smart City Market Opportunity in India
This study explores the Indian Government's $7.3 billion Smart City mission aimed at applying smart solutions to improve infrastructure and service delivery in Indian cities. It covers various aspects of the Internet of Things (IoT), including how it will be put to work to create smart energy, smart transportation, smart infrastructure and smart bu...
$4,950.00 -
Identity management, strong authentication, and data protection generally appear as important security components for a government or an organization. The explosion of digital data and the need to control the access to digital services or networks have put public key infrastructure (PKI)-based service at the heart of the security environment. This ...
$1,500.00 -
30 Sep 2015 | Global | Market Research
Smart Cities, Smart Buildings, and Smart Energy
Privacy Protection in a Smart Future
The revolution of smart cities and smart services has created a new set of data that are collected on a daily basis to facilitate individuals’ lives. Governments have started to propose administrative services for citizens to facilitate their interactions and to reduce management costs. However, having such services have generated new opportuniti...
$1,500.00 -
30 Sep 2015 | North America | Market Research
Managed Security Services in North America
Attention Moves from the Perimeter to the Endpoint and the Network
This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive monitoring of the customer’s security environment, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. Thi...
$4,950.00 -
30 Sep 2015 | Global | Market Research
IT Trends in the Aviation Industry
IT Systems in Aviation Continue to Be a Critical Component in Airlines Business Models
With air travel becoming more commoditized and airlines looking to optimize costs and resources, IT systems in aviation has become a critical component in airline business models. From passenger experience to maintaining the airlines, IT systems are being used to perform critical functions, track and maintain data, and provide analytics for better ...
$1,500.00
