Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
-
30 May 2022 | North America | Market Research
Navigating a Successful CX Transformation with Conversational AI
Key Takeaways from the 2022 Conversational Interaction Conference
The Conversational Interaction (CI) Conference was held in San Jose, CA, from April 12 to 13, 2022. It was organized by Bill Meisel’s TMA Associates and LUI News (Language User Interface) in conjunction with AVIOS (Audio Visual Input Output Society), a non-profit speech technology professional society. The CI2022 conference resumed after a two-ye...
$2,450.00 -
31 May 2022 | Global | Frost Radar
Frost Radar: Identity and Access Management, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines identity and access management (IAM) as a framework that controls and manages identities and access (human and non-human) as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially harmful security breaches. Solutions include, but are not limited to, single sign-on, multifactor au...
$4,950.00 -
31 May 2022 | Global | Market Research
Identity and Access Management Growth Opportunities
Vendors and Customers Alike Must be Cognizant of the Potential of Artificial Intelligence, Sophisticated Authentication, and Unified Capabilities
Frost & Sullivan, as part of its ongoing research of cybersecurity, recently updated its identity and access management (IAM) study. Frost & Sullivan defines IAM as a framework that controls and manages identities and access (human and non-human) as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially ...
$4,950.00 -
01 Jun 2022 | North America | Market Research
Global SASE Growth Opportunities
Future Growth Potential of Secure Access Service Edge (SASE) Due to Accelerated Cloud Migration and Hybrid Workforce Requirements
SASE has gained prominence, but its actual adoption from a single vendor remains low globally. SASE is a very intrusive concept and has caused prudence and cautiousness among global businesses. Confusion and misconception about SASE remain high among businesses, as many still perceive it as a cloud-delivered security solution, not a total network s...
$4,950.00 -
01 Jun 2022 | North America | Tracker
Global Customer Experience (CX) Outsourcing Services Growth Opportunities
Future Growth Opportunities are Being Driven by the Digitization of CX and Remote Operations
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, and access to skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutio...
$6,000.00 -
06 Jun 2022 | Global | Market Research
Top 10 Takeaways from the 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange
The evolution of the Customer Experience
The 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical executives. Enthusiasm levels were high, and participants dove into each of the sessions with great ene...
$2,450.00 -
09 Jun 2022 | Global | Market Research
Insights for CISOs—Cloud Access Security Broker (CASB)
A Study of CASB’s Evolution and its Role in the Cloud-Centric Security Landscape
Cloud Access Security Broker (CASB) is a security solution that acts as a policy enforcement point between cloud service users and cloud services. The term CASB was coined over a decade ago, but today it is an essential component in any security architecture. However, CASB was designed at a time when perimeter-based security was still relevant; the...
$2,450.00 -
13 Jun 2022 | Global | Market Research
Global Social Video Growth Opportunities
A Rising Force in Social Media Catalyzes Platforms to Rethink Monetization Strategies
Social videos are short recordings (between 15 seconds and 3 minutes) designed specifically for social media platforms. Social videos primarily serve to drive viewer engagement through interactions such as comments, reactions, likes, or dislikes. Individual users and businesses can create social videos. These videos are frequently only suitable for...
$2,450.00 -
21 Jun 2022 | Global | Market Research
Global Metaverse Growth Opportunities
A Transformative Mega Trend Drives the Future Growth Potential of the Multi-Billion Dollar Virtual Economy
The metaverse refers to an interconnected network of shareable and persisting virtual worlds. End users experience a sense of social presence and spatial awareness in a three-dimensional virtual space and participate in an extensive virtual economy. The term “metaverse” was coined in 1992, but the technology necessary to realize the concept did...
$2,450.00 -
22 Jun 2022 | Asia Pacific | Market Research
Asia-Pacific Network Security Growth Opportunities
Greater Shift Toward Integrated Security Appliances Continues to Drive the Growth Potential of Network Security Solutions
The remote working trend has expanded the network perimeter and the attack surface of many organizations. Coupled with the rising number of cyberattacks across the Asia-Pacific region, the expanded network perimeter has presented growth potential for the network security market, as organizations increasingly look for integrated network security sol...
$4,950.00
