Information Technology

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 26 Jul 2013  |  North America  |  Strategic Forecasting

    Monetization of M2M Services Means Cloud-Based Solutions: This is not Traditional B2C Subscription Billing

    Monetization of M2M Services Means Cloud-Based Solutions

    This report looks at the components that define an end-to-end M2M business solution, and outlines some remarkable real-world scenarios for remote monitoring beyond the most common connectivity use cases often discussed today. These solutions center on a new dimension of cloud-based monetization that makes M2M practical and profitable for a variety ...

    $2,450.00
  2. 03 Oct 2014  |  North America  |  Strategic Forecasting

    Creating a True Network-Enabled Cloud: AT&T NetBond Service

     

    In this SPIE, Stratecast looks at the perceptual shifts that are driving demand for cloud networking. We consider the value of various service models that connect to the cloud. Finally, we evaluate AT&Ts NetBond Servicea comprehensive service that defines network-enabled cloud.

    $2,450.00
  3. 09 Jan 2015  |  North America  |  Strategic Forecasting

    Cloud as an Exchange-Traded Commodity

     

    In this SPIE, Stratecast explores the concept of cloud as an exchange-traded commodity. We examine UCXs cloud exchange, as well as 6fusions WAC standardized unit, on which the UCX offer is based. Finally, we offer our view on the future of cloud markets.

    $2,450.00
  4. 03 Jun 2015  |  North America  |  Strategic Forecasting

    Private Line & SONET Services Market Insight

     

    This analysis covers the U.S. market for private line and SONET services for the period 2013 to 2020. The analysis in the study is segmented by retail (sales to enterprises) versus wholesale (sales to service providers) revenues, which is further segmented by metro versus long-haul segments.

    $3,950.00
  5. 04 Sep 2015  |  North America  |  Strategic Forecasting

    Amazon Web Services (AWS) Goes Hybrid

     

    In this SPIE, we consider AWSs definition of hybrid cloud compared to other industry definitions. We review AWS hybrid architectures and common use cases. Finally, we review several AWS software features that are available for use on-premises or on the Amazon Elastic Compute Cloud (EC2) service.

    $2,450.00
  6. 13 Oct 2015  |  North America  |  Strategic Forecasting

    Why Platform as a Service (PaaS) Will Rule the Cloud

     

    In this analysis, Stratecast provides an overview of the PaaS landscape. We look at the various manifestations of Platform as a Servicepublic and private, open and proprietary, domain-specific and general. We examine the value of PaaS to developers, and what shapes their choices across PaaS providers, including pricing, functionality, and deployme...

    $3,950.00
  7. 20 Oct 2015  |  North America  |  Strategic Forecasting

    Re-inventing Network Inventory for the Virtual Age

     

    The report begins with a look at the effect of virtualization on operations support systems (OSS); then, drills down into network inventory, where we analyze how physical, logical and virtual views of the network and its services must come together to support emerging architectures. We note the extraordinary level of OSS transformations currently ...

    $4,950.00
  8. 21 Oct 2015  |  North America  |  Strategic Forecasting

    Augmented Reality: The Paradigm Shift Begins

     

    This report explores the current state of the AR market, and the role that devices and applications have in jump starting the growth of this very promising new technology. It also explores the activities of major market participants such as Apple, Google, Microsoft, and Facebook, as they position themselves to capture significant portions of what t...

    $3,950.00
  9. 23 Oct 2015  |  North America  |  Strategic Forecasting

    Predictive Analytics in the Real World

     

    The field of predictive analytics is one of the most complex and challenging subsets of the Big Data and advanced analytic market. There is also a very wide gap between the practitioners of predictive analyticsmost of whom are statisticians, scientific researchers and data scientistsand the people who most want to use predictive analytics for com...

    $3,950.00
  10. 30 Oct 2015  |  North America  |  Strategic Forecasting

    Bots to the Future: The Emerging Market for Bot Management Solutions

     

    The challenge of bot activity in business networks has only grown in 2015, leading to the imminent emergence of dedicated bot management solutions. This SPIE will review the challenges presented by bots, emerging solutions for bot management, and the potential market for bot management.

    $3,000.00