Information Technology

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 09 Jan 2015  |  North America  |  Strategic Forecasting

    Cloud as an Exchange-Traded Commodity

     

    In this SPIE, Stratecast explores the concept of cloud as an exchange-traded commodity. We examine UCXs cloud exchange, as well as 6fusions WAC standardized unit, on which the UCX offer is based. Finally, we offer our view on the future of cloud markets.

    $2,450.00
  2. 12 Jan 2015  |  Latin America  |  Market Research

    Brazilian Mobile Device Management Market

    Trends and Opportunities in the Brazilian MDM Market

    Due to high growth rates, the Brazilian MDM market has attracted the attention of companies that provide this service. The CAGR is expected to be 11.9% from 2014 to 2020 as MDM is a new trend that is mainly driven by BYOD and providers looking to secure new revenue sources. The objectives of this study are to provide an overview of the Brazilian...

    $1,500.00
  3. 13 Jan 2015  |  Asia Pacific  |  Market Research

    eCommerce in Russia

    Capturing Double-digit Growth Takes More than Business Model Copy-Paste

    This Frost & Sullivan research service provides the reader with an overview of the current state and key trends in Russian eCommerce. It showcases Russia as one of the fastest-growing and most-promising eCommerce markets in the world. Acknowledging the attractiveness of Russian eCommerce in recent years, the research service provides a perspective ...

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  4. 19 Jan 2015  |  North America  |  Market Research

    The Global Finger and Palm Vein Biometrics Market

    Financial Services Vertical is the Key Growth Engine

    This study analyzes the emerging finger and palm vein biometrics market. Vein authentication solutions are used across various commercial applications and have high growth opportunities, and this study focuses on the trends, challenges, and factors driving market growth. Also included are products, vertical, and regional market analyses, along with...

    $4,950.00
  5. 22 Jan 2015  |  Global  |  Market Research

    Are Digital Transactions Secure Enough?

    The Need to Create a Set of Common Rules for Global Payment to Minimize Fraud and Hacking

    The payment ecosystem was targeted in 2014 by many different types of attacks, including security and data breaches exploited for the purpose of collecting sensitive information. This is a global threat and no countries can argue to be completely safe. A global security initiative and common rules could have a positive impact and help deter fraudst...

    $1,500.00
  6. 22 Jan 2015  |  North America  |  Market Research

    Profiling the Back Office Workforce Optimization Market

    Powerful Tools to Unleash Hidden Productivity and Improve the Customer Experience

    This Frost & Sullivan market insight provides the reader with an overview of and an introduction to the emerging Back Office Workforce Optimization (BOWFO) market. It defines BOWFO and how it works, and discusses the benefits of its use. It also analyzes market drivers and restraints in evolving BOWFO solutions. Finally, it profiles a few key compe...

    $2,450.00
  7. 27 Jan 2015  |  North America  |  Customer Research

    The Future of IT in the Healthcare Industry in North America, Latin America, and Europe

    An End-user Perspective

    The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in the healthcare industry in North America, Latin America, and Europe. The Affordable Care Act, along with the pressure to reduce costs, is forcing vast changes in the healthcare system that will benefit the IT indust...

    $2,500.00
  8. 27 Jan 2015  |  Global  |  Market Research

    Global Enterprise Video Webcasting Solutions Market

    Ease of Use and Self-Service Webcasting are Driving Adoption

    Video webcasting solutions are used by large and geographically dispersed enterprises to communicate, interact with, and train workforces. The enterprise video webcasting solutions (EVWS) market continues to grow steadily with a plethora of vendors offering end-to-end platforms as well as best-of-breed point solutions. This study discusses key driv...

    $4,950.00
  9. 04 Feb 2015  |  North America  |  Market Research

    Cybersecurity in the US Power Industry

    Regulatory Compliance is the Main Investment Driver

    Critical infrastructure industries are increasingly expanding into the digital and smart frontier, become more vulnerable to advanced and persistent cyberattacks. This research service examines emerging trends and business models in the US power industry — from generation to transmission and distribution — that will affect the cybersecurity mar...

    $4,950.00
  10. 04 Feb 2015  |  North America  |  Market Research

    Cybersecurity in the US Oil and Gas Industry

    Connected Oilfields Could Open a Pandora's Box

    In a world of advanced persistent threats, perilous infrastructure industries that are progressively expanding into the digital and smart frontiers become increasingly vulnerable. This research service will capture the emerging trends and evolving business models for cybersecurity in the oil and gas industry in the United States. It was developed b...

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