Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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16 Jan 2014 | North America | Market Research
Analysis of the Strong Authentication and One-Time Password (OTP) Market
Market Blossoms from Cyber-Driven Demand
Authentication establishes a bond of trust between an organization and the user who is requesting system access. Strong authentication refers to methods of authenticating users with a level of validation that is beyond that of simple username and password. The methods of strong authentication addressed in this report include Hardware One-Time Pass...
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17 Jan 2014 | North America | Market Research
Analysis of the Global Vulnerability Management Market
Platform Convergence Intensifies Competition but Creates Opportunity in Growth Technology
This research service provides insight into the vulnerability management market, which provides products that scan enterprise network infrastructure and identify and prioritize critical security issues so customers can address them. This global and regional market analysis includes forecasts for 2014-2018. The report details what the leading vulner...
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17 Jan 2014 | Latin America | Market Research
Insights into Big Data and Analytics in Brazil
From a Nascent Market in 2013 to a Billion Dollar Industry in 2018
Big Data has yet to take hold in Brazil, but some verticals (e.g., finance, telecoms, retail) are exploring projects with IT companies who provide solutions for fraud analytics, real-time analytics with in-memory computing, and online and digital analytics, to name a few. These solutions offer clear return on investment such as reduction of churn r...
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26 Feb 2014 | Latin America | Market Research
Analysis of the Brazilian Cloud Computing Market
Current Scenario and Future Outlook on Cloud Computing in Brazil
In the nascent market of cloud computing in Brazil, SaaS holds the largest share of IT services outsourced and IaaS is close behind. Meanwhile, PaaS has become a viable market opportunity. This market insight covers the Brazilian cloud computing market, including the market overview, drivers, restraints, trends, competitive analysis, and forecasts ...
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10 Mar 2014 | North America | Market Research
Analysis of the Global Unified Threat Management (UTM) and Next Generation Firewall (NGFW) Market
Flexible Products Deliver Superior Protection and Customer Value
IT organizations today are challenged, more than ever, to secure valuable data and intellectual property from relentless hackers and threat actors. The network firewall is one important tool in a network security architecture. However, in recent years, firewalls have become ineffective against new hacking techniques. The advent of the unified threa...
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11 Mar 2014 | Europe | Market Research
The Role of ICT in Building Smart Cities - Infrastructure
Connectivity, Cloud-based Analytics, and Open Data to be Key Enablers of Future Urban Growth
An increasing urban population drives the need for more efficient asset and resource management to ensure high-quality living to citizens. The smart city transformation is fuelled by technology advancements and the deployment of intelligence and information management systems. This study investigates how ICT can help urban communities to realise su...
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28 Apr 2014 | Global | Megatrends
Connected Living
Connected Homes, Work, and Digital Cities to Create a $731.79-billion Market Opportunity by 2020
The research service sets the stage for visionary thinking by identifying and analyzing one of the significant Mega Trends—Connected Living—where ICT-enabled services are being offered to consumers in every aspect of their lives including homes, work and city environments. This presentation would highlight examples of projects, companies and te...
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05 May 2014 | Global | Market Research
Is Mobile Identity the Key for Digital Authentication?
A Real Opportunity for Both Governments and Citizens
Mobile identity uses mobile devices, like a mobile phone’s SIM card incorporated with WPKI(wireless PKI) as a form of secured digital identification in accessing rooms, buildings and networks operating within the framework of NFC technology, say. Usual e-IDs like an e-passport have issues of data breaches but this can be circumvented via mobile I...
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23 May 2014 | North America | Customer Research
The Impact of Social Media on Internal Communications in the Corporate Environment
Uncovering Use Prevalence and Methods of Organizational Use
The primary aim of this research is to gauge the use trends of social networking within a business context, specifically related to internal communications. The study covers drivers for social media use, prevalence of engagement, and management tool use as well as factors used to determine social media. About 60% of companies use social media for i...
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28 May 2014 | North America | Market Research
The Effect of Social Media on Communications within the Corporate Environment
Uncovering Usage Prevalence and Methods of Organizational Implementation
The primary aim of this research is to gauge the usage trends of social networking within a business context, specifically related to internal and external communications. It covers drivers for social media use, prevalence of social media engagement, and management tool usage. Overall, 90% of respondents use social media for external communications...
$10,000.00
