IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 27 Apr 2018  |  Global  |  Technology Research

    ICT Technologies Transfoming the Future of Automotive Sector

    Digital Disruptors in the Automotive Industry

    ICT has led to transformational breakthroughs in the automotive landscape, enabling companies to gain a competitive advantage, creating new ways of generating revenue, and convergence of technologies that has disrupted the status quo. This report outlines the different types of information and communication technologies disrupting the automotive sp...

    $4,950.00
  2. 24 Jul 2018  |  Global  |  Market Research

    FinTech Watchlist Company Profile—Credit Karma

    Personal Finance Company Credit Karma Demystifying the Credit Landscape by Offering Free Credit And Financial Management Services

    The study covers one of the leading credit and financial management company in the United States. Credit Karma which started its business by offering free credit score and free credit report has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost has presented the evolution of Credit K...

    $1,500.00
  3. 24 Sep 2018  |  Global  |  Market Research

    Digital Transformation and Fintech Strategies of JPMorgan Chase

    Dissecting into JPMorgan’s Aggressive Digital Transformation Strategies and Plans in Riding the Wave of Digital Revolution

    The study covers the digital transformation initiatives of JPMorgan Chase & Co (JPMorgan) which has a legacy dating back to 1799. Since then, it has expanded aggressively with a number of mergers and acquisitions. JPMorgan provides both retail and corporate financial services to consumers, corporations, governments and institutions in more than 100...

    $1,500.00
  4. 04 Oct 2018  |  Global  |  Market Research

    Digital Transformation and Fintech Strategies of Citigroup

    Unveiling Citigroup’s Move Towards Digital Era With Its Digital-first Transformation Plan

    The study covers the digital transformation initiatives of Citigroup Inc. which offers financial products and services to consumers, corporations, governments, and institutions across 160 countries and jurisdictions. Citigroup was founded in 1812 in New York and has since then expanded aggressively to offer numerous financial products to cater to t...

    $1,500.00
  5. 21 Dec 2018  |  Global  |  Market Research

    Quantum Computing—Game-changing Vertical Market Implications, 2018

    Potential Applications for the Use of Quantum Computers Across Various Verticals

    Since the development of one of the first theoretical frameworks for a quantum computer in the early 1980s, scientists have been working on achieving ‘Quantum Supremacy’. This state will be achieved by the design and construction of a quantum computer capable of solving problems that cannot be realistically solved by the most powerful classic s...

    $3,000.00
  6. 11 Feb 2019  |  Global  |  Market Research

    Digital Transformation of the Future of Work, 2019

    The Convergence of IoT, Artificial Intelligence, Augmented Reality and Virtual Reality will Transform the Future of Work

    The convergence of technologies is reshaping the future of the workplace, workforce and work processes. Today, technologies with different applications and advantages are integrating with one another to maximize the benefits provided to users. Adoption of such technologies is therefore changing human behaviours in both the physical and virtual sp...

    $1,500.00
  7. 06 Mar 2019  |  Global  |  Market Research

    Innovative Use Cases of IoT in the FMCG Sector

    Revenue-generating Business Models

    The FMCG sector in APAC comprises food retail and toiletries. Food retail dominates the sector with 94% share in terms of revenue. The APAC FMCG revenue in 2016 was $2,545 billion. The sector has been enjoying healthy growth, driven by higher spending power among the middle-income class and declining cost of production which was a result of commodi...

    $1,500.00
  8. 02 Apr 2019  |  Global  |  Market Research

    Global Next Wave Technology Disruptors, 2018

    Uncovering the Technologies that will Transform Vertical Markets and Society

    In H1 2018, Frost & Sullivan’s ICT team conducted a small-scale survey of thought leaders from around the world to seek opinion on the technologies that will have a profound transformative impact on existing industry dynamics, value chains, and business models across multiple vertical markets in the next 10 years. Survey respondents came from tw...

    $3,000.00
  9. 07 Jun 2019  |  Global  |  Market Research

    Smart Home Insurance—Role of Emerging Technologies, 2019

    New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness

    Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...

    $1,500.00
  10. 28 Jun 2019  |  Global  |  Technology Research

    Cognitive Process Automation: AI Enabling Next Generation RPA Applications

    How Cognitive Automation is Shaping the Future of Businesses Globally?

    In a connected world, customers across industries are looking for faster and more efficient ways to connect with brands. Companies at the same time are trying to cut manual processes and to automate menial and repetitive tasks in order to reduce their labor costs and to inculcate more efficiency into their business processes. Robotic process automa...

    $4,950.00