IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 23 May 2014  |  North America  |  Customer Research

    The Impact of Social Media on Internal Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research is to gauge the use trends of social networking within a business context, specifically related to internal communications. The study covers drivers for social media use, prevalence of engagement, and management tool use as well as factors used to determine social media. About 60% of companies use social media for i...

    $10,000.00
  2. 28 May 2014  |  North America  |  Market Research

    The Effect of Social Media on Communications within the Corporate Environment

    Uncovering Usage Prevalence and Methods of Organizational Implementation

    The primary aim of this research is to gauge the usage trends of social networking within a business context, specifically related to internal and external communications. It covers drivers for social media use, prevalence of social media engagement, and management tool usage. Overall, 90% of respondents use social media for external communications...

    $10,000.00
  3. 30 May 2014  |  North America  |  Customer Research

    The Impact of Social Media on External Communications in the Corporate Environment

    Uncovering Use Prevalence and Methods of Organizational Use

    The primary aim of this research service is to gauge the use trends of social networking within a business context, specifically related to external communications. The study analyzes how social media is used to drive external client relations, measures the prevalence of social media engagement tool use, evaluates social media engagement tools, and...

    $10,000.00
  4. 04 Nov 2015  |  North America  |  Market Research

    Hot TopicIT Trends in the Brazilian and Mexican Automotive Sector

    How Technology is Impacting the Automotive Industry in Latin America and Global Insights

    This Hot Topic explores how the IT industry is transforming the automotive industry, with a particular focus on the emerging connected car trend. It provides important insights into connected cars by presenting an overview of the current opportunities in the market and those that are still being developed. Beyond this, the analysis investigates how...

    $1,500.00
  5. 23 Mar 2017  |  North America  |  Market Research

    Managed Security Services Market in Latin America, Forecast to 2021

    Overall Revenue to Reach Nearly $1 Billion by End of Forecast Period with Security Asset Management and Monitoring Most in Demand

    The Latin American managed security services (MSS) market generated $455.9 million in 2016 and is expected to reach $936.1 million by 2021, presenting a CAGR of 15.5%. The nature of managed security services is starting to transform. Extensively dominated by asset management and monitoring, many clients in Latin America are showing interest in serv...

    $4,950.00
  6. 26 Sep 2017  |  North America  |  Market Research

    U.S. B2B eCommerce Platform Market, Forecast to 2023

    Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

    Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...

    $4,950.00
  7. 22 Nov 2017  |  North America  |  Market Research

    Next Generation Tablet Market, Forecast to 2023

    2-in-1's Continue to Canibalize the High-End Tablet Market While Low-End Tablets See Growth

    Tablets are a mobile device category which support advanced computing capabilities on a larger (7"+) screen, but do not have traditional integrated voice functionality. 'Next Generation' tablets run advanced operating system software that provides a standardized platform for application development and 'connected' content consumption. While the ...

    $4,950.00
  8. 19 Feb 2018  |  North America  |  Market Research

    Mexican Industrial Internet of Things Market, Forecast to 2022

    Companies are Required to Act Now if Aiming to Capture a Portion of a Potential Market Size of $3,955.6 Million in 2022

    This outlook considers the growth potential of hardware, software, connectivity, and services, and of primary verticals in the Mexican IoT market. The base year is 2016 and the forecast period is from 2017 to 2022. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in industry, automotive, finance, utilities, an...

    $4,950.00
  9. 02 May 2018  |  North America  |  Market Research

    Latin American Software- and Platform-as-a-Service Market, Forecast to 2022

    Brazil and Mexico are Leading the Market, Forecast to Reach $6.19 Billion in 2022

    The cloud services market in Latin America has been witnessing changes in the consumer mindset toward cloud computing. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of the SaaS and PaaS solutions and therefore are making investments in the cloud. The SaaS market has diversified industry...

    $1,500.00
  10. 15 May 2018  |  North America  |  Market Research

    Intelligent Transportation ICT in the North American Smart City Market, Forecast to 2022

    An $11 Billion Opportunity

    As part of the transition to smart cities, municipal leaders have embraced the priority of reducing congestion and investing in transportation. Currently, many departments in the United States and Canada use outdated, cumbersome, and inefficient systems and protocols. Information and communication technology (ICT) providers can help increase inter...

    $4,950.00