IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 14 Feb 2013  |  Africa  |  Market Research

    West African Data Centre Market

    Promising Uptake of Data Centre Services

    This research service encompasses an analysis of West African data centre markets, specifically Nigeria, Ghana, and Senegal. It includes an analysis of key market developments and trends, the market size in terms of revenues, demand, and competition. It also investigates the introduction of new offerings in the three countries that are covered. The...

    $4,950.00
  2. 19 Aug 2014  |  Africa  |  Market Research

    Overall Cloud Computing Market in South Africa and Kenya

    Market Set for Exponential Growth as Enterprises Move to Outsource Services

    This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...

    $4,950.00
  3. 17 Apr 2018  |  Africa  |  Market Outlook

    South Africa ICT Outlook, 2018

    Growing Adoption of Internet of Things (IoT) and Artificial Intelligence (AI) will Shape the ICT Industry

    This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial Intelligence (AI). Market trends that are examined incl...

    $4,950.00
  4. 13 Nov 2018  |  Africa  |  Market Research

    African B2C eCommerce Growth Opportunities, Forecast to 2020

    Omni Channel Integration Central to Developing a Successful eCommerce Model

    This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...

    $1,500.00
  5. 05 Feb 2019  |  Africa  |  Market Research

    Cloud Market in West Africa, 2018–2019

    Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services

    The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...

    $1,500.00