This study provides power plant maintenance, repair and overhaul (MRO) service providers an understanding of North American customers’ purchase decision criteria, perceptions and preferences, and actionable insights to improve their company’s marketing and selling strategies.
Contents
- Title
- Table of Contents
- MRO Definition
Executive Summary
- Growth Strategies
- Drivers
- Key Competitors & Breakthrough Strategies
Introduction
- Research Objectives
- Scope and Limitations
- Conceptual Framework
- Research Methodology
- Profile of the Sample
Customer Analysis for Total MRO Services
- Customer's Decision Tree
- Drivers of Satisfaction Dissatisfaction and Selection
Boiler MRO Services
- Introduction
- Drivers of Customer Satisfaction
- Drivers for Customer Dissatisfaction
- Drivers for Selection of Service Providers
- Perceived Performance and Relative Positioning of Service Providers
- Customer's Decision Tree
- Preferences
- Competitive Framework
Steam Turbine MRO Services
- Introduction
- Drivers of Customer Satisfaction
- Drivers for Customer Dissatisfaction
- Drivers for Selection of Service Providers
- Perceived Performance and Relative Positioning of Service Providers
- Customer's Decision Tree
- Preferences
- Competitive Framework
Gas Turbine MRO Services
- Introduction
- Drivers of Customer Satisfaction
- Drivers for Customer Dissatisfaction
- Drivers for Selection of Service Providers
- Perceived Performance and Relative Positioning of Service Providers
- Customer's Decision Tree
- Preferences
- Competitive Framework
Areas of Improvement
- Perceived Top Areas of Improvement
Other Opportunities
- Major Overhauls
- Day-to-Day Maintenance
Summary of Conclusions
- Conclusions
Frost & Sullivan Best Practice Awards
- Selection Methodology
- Service Leadership in Boiler Services
- Service Leadership in Steam Turbine Services
- Service Leadership in Gas Turbine Services
Decision Support Databases
- Electricity Installed Capacity
- Electricity Installed Capacity - Thermal Plants
- Electricity Installed Capacity - Nuclear Plants
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This study provides power plant maintenance, repair and overhaul (MRO) service providers an understanding of North American customers purchase decision criteria, perceptions and preferences, and actionable insights to improve their companys marketing and selling strategies.
| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Industries | Energy |
| WIP Number | F115-01-00-00-00 |
| Is Prebook | No |
Power Plant Maintenance Repair and Overhaul (MRO) Services in North America
Power Plant Maintenance Repair and Overhaul (MRO) Services in North America
RELEASE DATE
30-Dec-2004
30-Dec-2004
REGION
North America
North America
Deliverable Type
Market Research
Market Research
Research Code: F115-01-00-00-00
SKU: EG00966-NA-MR_05850
$10,000.00
In stock
SKU
EG00966-NA-MR_05850