This research service offers a profile of Grab in Southeast Asia with focus on Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam. The company profile comprises achievements, recent developments, statistics and financials, platform strategy, service offerings, total workforce, decision-making hubs, the organizational structure’s executive committee, social impact, and sustainability initiatives.
The study explores the company’s main business segments: mobility (e.g., eHailing), delivery (e.g., parcels, food, and groceries), and financial services (e.g., digital payment solutions). Each segment covers business snapshots of the GMV and revenue ratio, market share in Southeast Asia, milestones since operations began, regional presence, value chain analysis, and trends.
Grab’s superapp, which is part of a trend emerging globally, has grown rapidly in Southeast Asia in recent years. Grab’s emergence has accelerated the adoption of digitalization, especially the use of mobile internet, smartphones, and cashless payments. By connecting merchants, riders (drivers), and consumers in transactions, Grab seamlessly integrates the online-to-offline (O2O) value chain and addresses the pain points of the on-demand (real-time) value chain.
The superapp addresses consumers’ complex demands in Southeast Asia, creating significant business growth opportunities for micro-, small-, and medium-sized enterprises and job opportunities for riders and drivers in the region.
Most importantly, Grab’s superapp disrupts traditional business processes and value chains among stakeholders in Southeast Asia. Grab has helped many traditional offline and small businesses digitize and build their online presence, especially during the pandemic. The company’s digital payment solution has transformed the way residents in Southeast Asia use cash.
Author: Ming Lih Chan
Why Is It Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Super Application (Superapp) Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Grab Profile: Key Findings
Grab Profile: Key Findings in Major Segments
Growth Drivers
Growth Restraints
Scope of Analysis
Business Segmentation
Key Questions This Study Will Answer
Demography
Economy
GDP Growth Snapshot
Connectivity
Top Highlights of Key Southeast Asian Countries
Company Overview
Key Achievements in 2021
Recent Developments
Statistics and Financials
Platform Strategy
Service Offerings
Service Offerings Roadmap
Total Workforce and Key Decision-making Hubs
Key Executive Committee of the Organizational Structure
Key Executive Committee of the Organizational Structure (continued)
SWOT Analysis
Social Impact Highlights in 2021
Sustainability Highlights in 2021
The Deliveries Segment: Key Information
The Deliveries Segment: Business Snapshot
The Deliveries Segment: Market Share
The Deliveries Segment: Key Milestones
The Deliveries Segment: Regional Presence
The Deliveries Segment: Value Chain Analysis
The Deliveries Segment: Key Trends
The Mobility Segment: Key Information
The Mobility Segment: Business Snapshot
The Mobility Segment: Market Share
The Mobility Segment: Key Milestones
The Mobility Segment: Regional Presence
The Mobility Segment: Value Chain Analysis
The Mobility Segment: Key Trends
The Financial Services Segment: Key Information
The Financial Services Segment: Business Snapshot
The Financial Services Segment: Market Share
The Financial Services Segment: Key Milestones
The Financial Services Segment: Regional Presence
The Financial Services Segment: Value Chain Analysis
The Financial Services Segment: Key Trends
Mergers and Acquisitions
Partnership Opportunities
Partnership Opportunities (continued)
Growth Opportunity 1: Superapps to Improve Interactions and Synergies
Growth Opportunity 1: Superapps to Improve Interactions and Synergies (continued)
Growth Opportunity 2: Higher Digitalization Driven by Urbanization
Growth Opportunity 2: Higher Digitalization Driven by Urbanization (continued)
Growth Opportunity 3: Digital Banking Solutions to Increase Banking Adoption in Southeast Asia
Growth Opportunity 3: Digital Banking Solutions to Increase Banking Adoption in Southeast Asia (continued)
Table of Acronyms Used
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)
Legal Disclaimer
- Grab Profile: Key Findings, Southeast Asia, 2021
- Grab Profile: Key Findings in Major Segments, Southeast Asia, 2021
- Grab Profile: Growth Drivers, Southeast Asia, 2022–2026
- Grab Profile: Growth Restraints, Southeast Asia, 2022–2026
- Grab Profile: Business Segmentation, Southeast Asia, 2022
- Grab Profile: Key Questions This Study Will Answer, Southeast Asia, 2022
- Total Population, Southeast Asia, 2019–2022
- Urban Population and Median Age, Southeast Asia, 2021
- Total GDP, Southeast Asia, 2019–2022
- GDP per Capita, Southeast Asia, 2021
- GDP Growth Snapshot, Southeast Asia, 2019–2022
- 5G Penetration Rate, Southeast Asia, 2019–2022
- Smartphone Penetration and 4G Coverage, Southeast Asia, 2021
- Top Highlights of Key Southeast Asian Countries, Southeast Asia, 2022
- Grab Profile: Company Overview, Southeast Asia, 2021
- Grab Profile: Key Achievements, Southeast Asia, 2021
- Grab Profile: GMV and Revenue Ratio, Southeast Asia, 2019–2022
- Grab Profile: Platform Strategy, Southeast Asia, 2021
- Grab Profile: Service Offerings by GMV, Southeast Asia, 2021
- Grab Profile: Service Offerings by Revenue, Southeast Asia, 2021
- Grab Profile: Service Offerings Roadmap, Southeast Asia, 2012–2021
- Grab Profile: Total Workforce and Key Decision-making Hubs, Southeast Asia, 2021
- Grab’s Full-time Workforce Breakdown by Engagement, Southeast Asia, 2021
- Grab Profile: Key Executive Committee of the Organizational Structure, Southeast Asia, 2021
- Grab Profile: SWOT Analysis, Southeast Asia, 2021
- Grab Profile: Grab’s Key Access to Financing, Southeast Asia, 2021
- Grab Profile: Grab’s Key Efforts on COVID-19, Southeast Asia, 2021
- Grab Profile: Grab’s Sustainability Framework, Southeast Asia, 2021
- Grab Profile: Grab’s Sustainability Highlights, Southeast Asia, 2021
- Grab Profile: Key Information of the Deliveries Segment, Southeast Asia, 2021
- Grab Profile: GMV and Revenue** Deliveries Segment Ratio, Southeast Asia, 2019–2022
- Grab Profile: Average Commission* of the Deliveries Segment, Southeast Asia, 2019–2022
- Grab Profile: GMV Market Share of Deliveries Segment by Country, Southeast Asia, 2021
- Grab Profile: Key Milestones of the Deliveries Segment, Southeast Asia, 2015–2022
- Grab Profile: Regional Presence of Key Deliveries Services, Southeast Asia, 2021
- Grab Profile: Value Chain Analysis of the On-demand Food Deliveries Segment, Southeast Asia, 2021
- Grab Profile: Key Trends of the Deliveries Segment, Southeast Asia, 2021
- Grab Profile: Key Information of the Mobility Segment, Southeast Asia, 2021
- Grab Profile: GMV and Revenue** Mobility Segment Ratio, Southeast Asia, 2019–2022
- Grab Profile: Average Commission* of the Mobility Segment, Southeast Asia, 2019–2022
- Grab Profile: GMV Market Share of Mobility Segment by Country, Southeast Asia, 2021
- Grab Profile: Mobility Segment Milestones, Southeast Asia, 2012–2021
- Grab Profile: Regional Presence of Key Mobility Services, Southeast Asia, 2021
- Grab Profile: Value Chain Analysis of the Mobility Segment, Southeast Asia, 2021
- Grab Profile: Key Trends of the Mobility Segment, Southeast Asia, 2021
- Grab Profile: Key Information of the Financial Services Segment, Southeast Asia, 2021
- Grab Profile: GMV and Revenue** Financial Services Segment Ratio, Southeast Asia, 2019–2022
- Grab Profile: Average Commission* of the Financial Services Segment, Southeast Asia, 2019–2022
- Grab Profile: GMV Market Share of the Financial Services Segment, Southeast Asia, 2021
- Grab Profile: OVO Case Study, Indonesia, 2021
- Grab Profile: Key Milestones of the Financial Services Segment, Southeast Asia, 2016–2022
- Grab Profile: Regional Presence of Key Financial Services, Southeast Asia, 2021
- Grab Profile: Value Chain Analysis of the Financial Services Segment, Southeast Asia, 2021
- Grab Profile: Key Trends of the Financial Services Segment, Southeast Asia, 2021
- Grab Profile: Key Mergers and Acquisitions, Southeast Asia, 2020–2022
- Grab Profile: Partnership Opportunities, Southeast Asia, 2019–2022
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| Deliverable Type | Market Research |
|---|---|
| Author | Ming Lih Chan |
| Industries | Automotive |
| No Index | No |
| Is Prebook | No |
| List of Charts and Figures | Grab Profile: Key Findings, Southeast Asia, 2021~ Grab Profile: Key Findings in Major Segments, Southeast Asia, 2021~ Grab Profile: Growth Drivers, Southeast Asia, 2022–2026~ Grab Profile: Growth Restraints, Southeast Asia, 2022–2026~ Grab Profile: Business Segmentation, Southeast Asia, 2022~ Grab Profile: Key Questions This Study Will Answer, Southeast Asia, 2022~ Total Population, Southeast Asia, 2019–2022~ Urban Population and Median Age, Southeast Asia, 2021~ Total GDP, Southeast Asia, 2019–2022~ GDP per Capita, Southeast Asia, 2021~ GDP Growth Snapshot, Southeast Asia, 2019–2022~ 5G Penetration Rate, Southeast Asia, 2019–2022~ Smartphone Penetration and 4G Coverage, Southeast Asia, 2021~ Top Highlights of Key Southeast Asian Countries, Southeast Asia, 2022~ Grab Profile: Company Overview, Southeast Asia, 2021~ Grab Profile: Key Achievements, Southeast Asia, 2021~ Grab Profile: GMV and Revenue Ratio, Southeast Asia, 2019–2022~ Grab Profile: Platform Strategy, Southeast Asia, 2021~ Grab Profile: Service Offerings by GMV, Southeast Asia, 2021~ Grab Profile: Service Offerings by Revenue, Southeast Asia, 2021~ Grab Profile: Service Offerings Roadmap, Southeast Asia, 2012–2021~ Grab Profile: Total Workforce and Key Decision-making Hubs, Southeast Asia, 2021~ Grab’s Full-time Workforce Breakdown by Engagement, Southeast Asia, 2021~ Grab Profile: Key Executive Committee of the Organizational Structure, Southeast Asia, 2021~ Grab Profile: SWOT Analysis, Southeast Asia, 2021~ Grab Profile: Grab’s Key Access to Financing, Southeast Asia, 2021~ Grab Profile: Grab’s Key Efforts on COVID-19, Southeast Asia, 2021~ Grab Profile: Grab’s Sustainability Framework, Southeast Asia, 2021~ Grab Profile: Grab’s Sustainability Highlights, Southeast Asia, 2021~ Grab Profile: Key Information of the Deliveries Segment, Southeast Asia, 2021~ Grab Profile: GMV and Revenue** Deliveries Segment Ratio, Southeast Asia, 2019–2022~ Grab Profile: Average Commission* of the Deliveries Segment, Southeast Asia, 2019–2022~ Grab Profile: GMV Market Share of Deliveries Segment by Country, Southeast Asia, 2021~ Grab Profile: Key Milestones of the Deliveries Segment, Southeast Asia, 2015–2022~ Grab Profile: Regional Presence of Key Deliveries Services, Southeast Asia, 2021~ Grab Profile: Value Chain Analysis of the On-demand Food Deliveries Segment, Southeast Asia, 2021~ Grab Profile: Key Trends of the Deliveries Segment, Southeast Asia, 2021~ Grab Profile: Key Information of the Mobility Segment, Southeast Asia, 2021~ Grab Profile: GMV and Revenue** Mobility Segment Ratio, Southeast Asia, 2019–2022~ Grab Profile: Average Commission* of the Mobility Segment, Southeast Asia, 2019–2022~ Grab Profile: GMV Market Share of Mobility Segment by Country, Southeast Asia, 2021~ Grab Profile: Mobility Segment Milestones, Southeast Asia, 2012–2021~ Grab Profile: Regional Presence of Key Mobility Services, Southeast Asia, 2021~ Grab Profile: Value Chain Analysis of the Mobility Segment, Southeast Asia, 2021~ Grab Profile: Key Trends of the Mobility Segment, Southeast Asia, 2021~ Grab Profile: Key Information of the Financial Services Segment, Southeast Asia, 2021~ Grab Profile: GMV and Revenue** Financial Services Segment Ratio, Southeast Asia, 2019–2022~ Grab Profile: Average Commission* of the Financial Services Segment, Southeast Asia, 2019–2022~ Grab Profile: GMV Market Share of the Financial Services Segment, Southeast Asia, 2021~ Grab Profile: OVO Case Study, Indonesia, 2021~ Grab Profile: Key Milestones of the Financial Services Segment, Southeast Asia, 2016–2022~ Grab Profile: Regional Presence of Key Financial Services, Southeast Asia, 2021~ Grab Profile: Value Chain Analysis of the Financial Services Segment, Southeast Asia, 2021~ Grab Profile: Key Trends of the Financial Services Segment, Southeast Asia, 2021~ Grab Profile: Key Mergers and Acquisitions, Southeast Asia, 2020–2022~ Grab Profile: Partnership Opportunities, Southeast Asia, 2019–2022~ |
| Podcast | No |
| WIP Number | PD34-01-00-00-00 |
Strategic Profile of Grab
Leading Superapp Disrupts Southeast Asia through its Ecosystem Flywheel with Continuous Stakeholder Interaction and High-frequency Hyperlocal Consumer Services
28-Sep-2022
Asia Pacific
Market Research
