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08 Jan 2021 | Europe | Market Research
Enhancing European Customer Experience with Artificial Intelligence
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness
This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...
$2,450.00 -
22 Jan 2021 | Global | Market Research
Leveraging Vertical and IoT Expertise Improves Outcomes for the Global IoT-Managed Services Market
Everything-as-a-Service (XaaS) Model Widens Adoption Options to Enhance Customer Experience
While Internet of Things (IoT) adoption is a strategic imperative, companies struggle with legacy infrastructure, connectivity, and implementation decisions. IoT providers can help companies advance IoT plans by using their expertise and portfolio of solutions. Instead of following a build-and-own approach, companies should opt for IoT-managed serv...
$4,950.00 -
28 Jan 2021 | North America | Market Research
Transformative Mega Trends Drive the Global Secure SD-WAN Market, Forecast to 2024
Technology Strategy Driven by the Convergence of Security and SD-WAN
Secure SD-WAN refers to solutions (product or services) that offer SD-WAN connectivity and security capabilities to create a secure SD-WAN environment to protect remote branches, users, devices, and cloud applications from cyber threats when connected to external Internet and cloud services using insecure Internet broadband and/or cellular networks...
$4,950.00 -
28 Jan 2021 | South Asia, Middle East & North Africa | Market Research
Disruptive Technologies will Drive the Growth of the Indian Endpoint Security Market
The COVID-19 Pandemic Has Affected the Market; However, Gradual Recovery is Expected from Q1 CY 2021
Endpoint security has become an important building block of a mature cybersecurity framework. Its significance has increased during the ongoing COVID-19 pandemic as enterprises have had to shift their entire employee bases to work from home during the nationwide lockdown. Cybercriminals have identified security gaps in endpoints and started exploit...
$4,950.00 -
02 Feb 2021 | Global | Market Research
2021 Predictions— COVID-19 Accelerates CX Investments
Growth Opportunities Revealed by End Customers
The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...
$4,950.00 -
09 Feb 2021 | Latin America | Frost Radar
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX jour...
$4,950.00 -
16 Feb 2021 | Asia Pacific | Market Research
Telcos Shifting to Become One-stop Solution Providers Creates Opportunities for the Asia-Pacific Internet of Things Market
Transformational Growth for the Automotive, Utilities, Logistics, Building, and Industrial Verticals across the Region
The Asia-Pacific (APAC) Internet of Things (IoT) market is expected to grow at a compound annual growth rate (CAGR) of 22.5% between 2019 and 2026 to reach a market size of $436.80 billion by the end of this forecast period. However, many enterprises remain unclear about the benefits and the maturity of IoT solutions available on the market. This r...
$2,450.00 -
17 Feb 2021 | | Market Research
Mega Trends Transforming the Internet-of-Things Market in Asia-Pacific
Growth Strategies for Telecommunications Providers' Beyond-connectivity Offerings Creating Growth Opportunities
The Asia-Pacific Internet-of-Things (IoT) market is expected to grow at a compounded annual growth rate of 25.8% between 2019 and 2026 to reach $436.77 billion by the end of the forecast period. The study sizes spending across the entire IoT value chain, comprising modules and sensing, connectivity, enablement platforms, system integration, and app...
$2,450.00 -
11 Mar 2021 | Global | Market Research
State of the Global Video Conferencing Devices Market, Forecast to 2025
Hybrid Work and Growing Number of Meeting Spaces Propel Adoption
The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...
$6,000.00 -
25 Mar 2021 | Global | Market Research
Cyber Threat Intelligence to Power the Next Generation of Cyber Security
Software-as-a-Service Delivery Model, New Use Cases, and Expansion into Mid-market Will Drive Growth
Cyber threat intelligence (CTI) is a collection of data, information, and knowledge about past, present, and future cyberattacks. It is the cornerstone of mature cyber defense programs and a sought-after product category that allows organizations to adapt their security posture to the rapidly evolving threat landscape. Information about potential a...
$3,450.00
