This report provides a detailed analysis of how the growth of e-mail management and web-enabled contact centers is driving demand for web self service knowledge base solutions.
Summary of Major Findings
Challenges
Drivers
Restraints
Market Engineering Measurements
Revenue Forecasts
Demand Analysis
Pricing Analysis
Competitive Structure
Market Share Analysis
Strategies Deployed By Key Vendors
Market Engineering Awards
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This report provides a detailed analysis of how the growth of e-mail management and web-enabled contact centers is driving demand for web self service knowledge base solutions.
| Deliverable Type | Market Research |
|---|---|
| No Index | Yes |
| Podcast | No |
| Industries | Information Technology |
| WIP Number | 9723-00-11-00-00 |
| Is Prebook | No |
Web Self Service Knowledge Base Solutions Market
Web Self Service Knowledge Base Solutions Market
RELEASE DATE
14-Jun-2001
14-Jun-2001
REGION
North America
North America
Deliverable Type
Market Research
Market Research
Research Code: 9723-00-11-00-00
SKU: IT01264-NA-MR_11019
$1,500.00
In stock
SKU
IT01264-NA-MR_11019