Industries

Even though the worldwide economic crisis has negatively affected the Latin American Network Security markets, the region is forecast to grow at higher levels than more mature regions such as the United States and the Western Europe. Hence, the majority of global vendors are investing strongly in the region. Important market catalyst include: the h...

This market insight discusses current and future trends, 2009 outlook, and buyer behavior in the contact center market. The research findings are based on a comprehensive end-user survey conducted by Frost & Sullivan. We targeted 332 Contact Center decisions makers, based primarily in North America; specifically, those who manage, support or influe...

This study discusses market and technology trends and provides market sizing, market segmentation, market shares and forecasts for premise-based and hosted customer service and support (CSS) applications. This research study provides vendors with valuable insight to make actionable decisions on pricing, packaging, and promotion of their products/se...

The research service provides an indepth analysis of the global smart card readers and chipsets market. It includes forecasts of the total smart card readers and chipsets market and analyzes the market across smart card PC-link readers and reader chipsets, globally and regionally. A geographic regional analysis is also included. The study highlight...

This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monitoring, workforce management, and performance analytics applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vert...

This research service provides an indepth look at the smart card IC market at a global level, breaking down into three geographic regions, EMEA, Asia Pacific (APAC), North and Latin America. The base year for this study is 2008.

This research service deals with the world market for digital signage systems. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments ...

This report provides an insight into OSS BSS market in India. It contains market size, share, delas details, trends, partnership models. and competitive analysis of participants.

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) applications. It also provides market size, market share, forecasts and regional revenue breakdown. Vendor solution offerings and strategies ...