Industries

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

Knowledge-Based Economies generate economic value through knowledge creation / innovation; have strong focus on R&D; showcase an entrepreneurial culture. This report focusses on the technology competitiveness of knowledge economies and what drives them.

The research service sets the stage for visionary thinking by identifying and analyzing one of the significant Mega Trends—Connected Living—where ICT-enabled services are being offered to consumers in every aspect of their lives including homes, work and city environments. This presentation would highlight examples of projects, companies and te...

Mobile identity uses mobile devices, like a mobile phone’s SIM card incorporated with WPKI(wireless PKI) as a form of secured digital identification in accessing rooms, buildings and networks operating within the framework of NFC technology, say. Usual e-IDs like an e-passport have issues of data breaches but this can be circumvented via mobile I...

This research service covers the global market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints has been provided for each geographic region, i.e. North America, Latin America, EMEA and Asia-Pacific. Expansive unit shipment and revenue forecast analysis is presented for each of these geographic segments, for t...

This global OVA market study discusses growth drivers and restraints, market trends, and technology trends. Global and regional forecasts are included along with pricing trends. The base year is 2013, and the forecast period runs through 2020. The market is divided into 3 regions: NALA, EMEA, and APAC. It is split into 3 broad segments: content pro...

B2B online retail is projected to grow to $6.7 trillion by 2020 due to the rapid migration of manufacturers and wholesalers from legacy systems to open, online platforms. The market is expected to double the B2C online market size and witness much higher transaction volumes. B2B online relationships are expected to move from one-to-many to many-to-...

The payment ecosystem was targeted in 2014 by many different types of attacks, including security and data breaches exploited for the purpose of collecting sensitive information. This is a global threat and no countries can argue to be completely safe. A global security initiative and common rules could have a positive impact and help deter fraudst...

Video webcasting solutions are used by large and geographically dispersed enterprises to communicate, interact with, and train workforces. The enterprise video webcasting solutions (EVWS) market continues to grow steadily with a plethora of vendors offering end-to-end platforms as well as best-of-breed point solutions. This study discusses key driv...