Industries

Vulnerability Assessment Products (VA products) identify the devices that exist on an enterprises network, and then cross-reference those devices with the networks configurations, patch levels, operating systems, and applications in order to isolate vulnerabilities that could be exploited by hackers. Finally, the scope of this research excludes ...

This research service provides a market intelligence outlook on the total smart card market, its main application segments, market and technology trends in Latin America. It covers the following main application markets in the region: SIM, banking and payment, government (ID’s and others), transport and access control.

This research addresses the Data Leakage Prevention and Data Loss Protection (DLP/ILP) Market. Specifically included in this research are companies that provide DLP/ILP products and solutions that reside at the network's perimeter and its endpoints such as workstations and laptop. This research will be limited to actual products and solutions and ...

This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on Quality Monitoring and Workforce Management applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vertical market. Vendor solu...

This research service provides a comprehensive overview of the Kenyan call centre market by presenting the size and expected growth rate of the call centre market, the structure of the call centre industry based on business models, vertical sectors and services provided and an overview of the business and regulatory environment. The status of the t...

The IT infrastructure outsourcing services markets in Latin America vary from one country to another. Providers are required to comprehend these differences to succeed in this competitive landscape and to meet the demand. From basic data center services to complex projects of disaster recovery and business continuity, IT infrastructure service pro...

This research service looks at market trends, drivers, and restraints for the North American hosted IVR services market. The study also provides market size, market share, and revenue forecasts for this market.

This research service provides an indepth look at the smart card SIM market at a global level, breaking down into four geographic regions, EMEA, APAC, North America and Latin America. North America and Latin America have been merged when providing forecast figures, but the drivers and restraints provided look at all regions. Base year is 2007.

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. It also provides market size, market share, forecasts and breakdown of the North American contact center outsourcing market by vendor tiers and market share for major market participants. Tier I vendors are profiled along wi...