Artificial Intelligence - AI

The upstream oil and gas (O&G) industry is increasingly focused on cutting costs and improving recovery rates through radical innovation and digital transformation. Frost & Sullivan's Start-up Tracker is a resource to help the upstream industry identify providers with specific solutions to industry challenges. The tracker provides a rich database...

19 Apr 2021  |  North America  |  Market Outlook

Digital and Outcome-linked Service Innovations to Power the Global Homes and Buildings Industry, Outlook 2021

Future Growth Potential Driven by Resilient and Sustainable Business Models

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Key Issues Addressed

The COVID-19 pandemic has impacted nearly every sector and has forced various industries to undergo business transformation initiatives to adapt to the new normal environment. The Homes and Buildings (H&B) industry is no exception and is expected to face an acute recovery challenge both from the supply and demand side of the industry in 2021. As ho...

21 Apr 2021  |  Global  |  Market Research

A Dynamic Threat Landscape Propels the Global Maritime Port Security Market

Increasing Global Trade Coupled with Port Modernization through Digital Technologies Driving Investments in Security Technology

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The shipping industry is responsible for about 90% of global trade by volume. Governments prioritize the safe and secure transportation of goods, including from land to sea at port sites, to ensure economic stability and growth. Ports are regarded as national infrastructure and are both a potential terrorist target and an entry point for terro...

22 Apr 2021  |    |  Market Research

High Competitive Intensity Observed in Thailand Data Center Colocation Services Market

Government Digital Transformation Initiatives will Boost the Growth Pipeline for Colocation Services in the Coming Years

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Key Issues Addressed

Thailand is one of the emerging data center colocation service markets in Southeast Asia. Despite facing intensifying competition from Singapore and Malaysia, the market in Thailand continues to expand. Growth has been driven primarily by hyperscale cloud vendors, content and digital media, and highly regulated verticals, such as banking, financia...

29 Apr 2021  |  Global  |  Market Research

Digitalization and Real-time Visibility Transforming the Global Critical Infrastructure Cyber Security Market

Technology Strategies Driven by an Evolving Threat Landscape Create New Growth Opportunities

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Today’s evolving cyber security threat landscape has left no system or network impervious to changing risk profiles. While corporate and consumer businesses remain popular marks for cyber-attacks, critical infrastructure facilities have become increasingly popular threat targets; they are highly vulnerable to major operational disruptions an...

Clinical decision support systems (CDSS) provide actionable information for improving the decision making abilities of the health professionals. However, the traditional CDSS platforms have drawbacks such as alert fatigue, diagnostic errors, workflow disruptions that can have detrimental effect on patients health outcomes as well as healthcare prov...

In an era of precision medicine and precision health, women deserve to receive gender-specific healthcare. The side-effects of the pandemic, like prolonged homestay induced by lockdowns, have disproportionately impacted women who have experienced a higher burden of household chores, increased anxiety and depression, etc., leading to a dramatic incr...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...