Big Data and Analytics

Big Data has yet to take hold in Brazil, but some verticals (e.g., finance, telecoms, retail) are exploring projects with IT companies who provide solutions for fraud analytics, real-time analytics with in-memory computing, and online and digital analytics, to name a few. These solutions offer clear return on investment such as reduction of churn r...

22 Feb 2018  |  Latin America  |  Market Research

Latin American Big Data and Analytics Market, Forecast to 2023

As the Maturity Evolves, Data Turns into Insights

Infographics

×

The Latin American Big Data and Analytics (BDA) market generated revenues of US$2.992,5 million in 2017, and is expected to reach US$ 8.593,5 million by 2023, representing a CAGR of 19.2%. Big Data and Analytics help organizations make proactive real-time decisions using data. This enables companies to improve customer experience, especially as cu...

Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers in Brazil across multiple ...

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

26 Jun 2020  |  Latin America  |  Market Research

Post-pandemic Growth Opportunity Analysis of the Meetings Market

Video Meetings Become a Business Necessity in the New Normal

Infographics

×

The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implemen...

28 Jul 2020  |  Latin America  |  Market Research

Growth Opportunities in the Global Professional Headset Market, Forecast to 2026

Explosion of Cloud Meeting Services is Visibly Igniting Professional Headset Sales

Infographics

×

The global professional headset market earned revenues of $1.41 billion in 2019, a 3.8 percent growth when compared to 2018. Almost all major professional headset vendors reported healthy growth rates in 2019 except for Poly which faced some internal restructuring difficulties that resulted in the company earning lower-than-expected revenues. Desp...