Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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14 May 2020 | North America | Market Research
Zero Trust—What is it and How to Implement?
Associated Best Practices and Vendors
The Frost & Sullivan report presents the concept of Zero Trust Architecture and best practices for CISOs. A Zero Trust Network (ZTN) is based on the basic principle of “never trust, always verify”. ZTN is a model or guiding design principle. It is an overall strategy and framework to prevent unauthorized access, contain breaches and reduce t...
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15 May 2020 | Asia Pacific | Frost Radar
FROST RADAR™: Greater China Distributed Denial-of-Service Solutions Market, 2019
Benchmarking Future Growth Potential
Organizations today are increasingly reliant on internet services; network and web service availability are being prioritized to ensure customer satisfaction, long-term loyalty, and trust. The growing frequency of distributed denial-of-service (DDoS) attacks is driving organizations to spend more on solutions that help to protect networks, web serv...
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15 May 2020 | Asia Pacific | Frost Radar
FROST RADAR™: Greater China Web Application Firewall Solutions Market, 2019
Benchmarking Future Growth Potential
A web application firewall (WAF) is the basic security solution to ensure that websites and web applications remain available and secure at all times. The web application layer is critical for businesses on their digital transformation journeys, but it is also vulnerable to attack. A WAF solution helps to protect websites, web applications, and app...
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19 May 2020 | North America | Market Research
Private 4G and 5G Networks
Private 4G and 5G networks are aimed at enterprise customers both large and small. While these standards-based networks hold significant promise, the report examines why an enterprise would incur the extra capital and operating expense to purchase and run a private cellular network when they already have public cellular and private wireless network...
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19 May 2020 | Global | Technology Research
Towards Being Truly Intelligent: Next Wave of AI Technologies (Wave 1 - Unsupervised Learning)
An Overview On Emerging Machine Learning/Artificial Intelligence Approach
As industries across the globe pursue digitization across functions, more and more data are being generated and utilized to empower decision making and insight generation. As the volume and complexity of data increases, it is also becoming difficult for traditional machine learning (ML) algorithms to make sense of a large number of variables. The l...
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20 May 2020 | Latin America | Frost Radar
FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020
Benchmarking Future Growth Potential
The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...
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21 May 2020 | North America | Frost Radar
FROST RADAR™: Mobile Handset Market, 2020
Benchmarking Future Growth Potential
Colloquially referred to as cell phones, mobile handsets have a primary function to serve as a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones with the primary distinction between e...
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22 May 2020 | Asia Pacific | Market Research
Asia-Pacific Network Security Market Q4 2019 Tracker
Growing Attacks on Enterprise Networks, Regulatory Pressure and Demand for Next-Generation Network Security are Driving Growth in
The APAC network security market saw a 11.4% growth in Q4 2019. The market is being driven mostly by the firewall segment which grew 14.0%. Top-three revenue contributors remain education, government, and BFSI sectors, with a combined contribution of 63.3% of market share. Healthcare, government, and manufacturing were the top growing verticals in ...
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25 May 2020 | South Asia, Middle East & North Africa | Market Outlook
Indian Managed Security Services (MSS) Industry Outlook, 2020
While COVID-19 Would Dampen the Growth of Managed Security Services in India in 2020, in the Longer Run, MSS is Expected to Grow a
Currently, most enterprises are undergoing a phase of digital transformation. Investments in emerging technologies have increased substantially, helping companies to bring in operational efficiency and address the growing customer demands. While each of these technologies has brought in a competitive edge among businesses, the concern around digita...
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26 May 2020 | Asia Pacific | Market Research
Thailand Data Center Services Market, Forecast to 2026
OTT and CSP Participants are Expected to be the Key Drivers for the Revenue Growth of the Major Data Center Service Providers in the Country in 2019 as They Continue to Expand in the Region
The data center market in Thailand is growing rapidly due to digital transformation initiatives implemented by the government and increasing data center adoption by small, medium, and large enterprises. Emerging disruptive technologies can transform the businesses of an enterprise digitally. Increase in the migration of over the top (OTT) and conte...
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